Talent.com

Customer service specialist Jobs in Quebec City, QC

Last updated: 3 days ago
  • Promoted
Manager Customer Service (On-Site)

Manager Customer Service (On-Site)

National BankLevis, Quebec
Permanent
Attendance On-Site Job number 23464 Category Manager.Permanent Type of Contract Permanent.Full-Time Full Time / Part Time? Full-Time Posting date 03-Dec-2024. Levis, Quebec City Levis Province / State...Show moreLast updated: 27 days ago
Customer Service Representative - Claims

Customer Service Representative - Claims

Intact Financial CorporationQuébec, Quebec, Canada
Full-time +1
We’re looking for a Customer Service Representative, Claims to join our growing team!.Be a subject matter expert on our policies, products, services, and initiatives. Answer inquiry and new claims c...Show moreLast updated: 13 days ago
Customer Service Representative - Remote

Customer Service Representative - Remote

EquestQuebec, Quebec, Canada
Remote
Full-time +1
Work from Home Survey Taker (Side Gig).We are looking for people who are motivated to participate in paid research across the country and local areas. Canada Market Research Panel Today.You have two...Show moreLast updated: 30+ days ago
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Cardinal HealthQuebec, Canada
CA$25.00 hourly
Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical profes...Show moreLast updated: 30+ days ago
  • Promoted
Bilingual customer service agent

Bilingual customer service agent

Randstad CanadaQuébec, Quebec, CA
CA$20.00 hourly
Permanent
Quick Apply
Great permanent job opportunity for one of Quebec's finest companies.A Quebec-based fashion and home decor company is looking for a Bilingual customer service agent to work in their state-of-the-ar...Show moreLast updated: 30+ days ago
Spécialist de service a la clientele bilingue / Bilingual Customer Service Specialist (Caseworker)

Spécialist de service a la clientele bilingue / Bilingual Customer Service Specialist (Caseworker)

CB CanadaQuébec City, Quebec, Canada
CA$21.45 hourly
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference.A...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

PAL AerospaceQuebec City, QC, CA
CA$19.36 hourly
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Smart & BiggarQC, Canada
Full-time +1
Customer Service Representative.Montreal Metropolitan Area, QC, Canada • Montreal, QC, Canada • Pincourt, QC, Canada • Vaudreuil-Dorion, QC, Canada Req # Thursday, December 19,.Customer Service Rep...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience & Support Specialist _ Custom design window covering

Customer Experience & Support Specialist _ Custom design window covering

Linen ChestQuébec, Canada
Quick Apply
Customer Experience & Support Specialist.We are seeking a dynamic and customer-focused professional to join our.This hybrid role involves supporting clients through the pre-sales process by pre...Show moreLast updated: 30+ days ago
Senior Customer Success Manager, Service

Senior Customer Success Manager, Service

CoveoQuebec, QC
Full-time
As a Senior CSM, you will collaborate with our customers, ensuring that our solutions and capabilities align with customers' strategic business outcomes. You will embark on a mission to enhance cust...Show moreLast updated: 27 days ago
Customer Service Reprsentative

Customer Service Reprsentative

BMOQuebec, Quebec, Canada
CA$33,850.00–CA$44,000.00 yearly
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 3 days ago
Bilingual Customer Service Agent

Bilingual Customer Service Agent

SPI Health and SafetyQC, Canada
CA$58,000.00 yearly
Bilingual Customer Service Agent.Blainville, QC, Canada Req # Wednesday, August 28,.With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the busin...Show moreLast updated: 30+ days ago
Customer Service Representative - Remote

Customer Service Representative - Remote

Toward Jobs OnlineQuebec, QC, CA
Remote
Full-time +1
Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Canada Market Res...Show moreLast updated: 30+ days ago
Senior Customer Service Representative

Senior Customer Service Representative

NBCQuebec, Quebec, Canada
CA$22.09 hourly
Advisory services, Call centres.Senior Customer Service Representative.Quebec City, you will answer questions from clients about savings products and our website. You will use your active listening ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Quadra ChemicalsMontreal Metropolitan Area, QC, Canada
Full-time +1
Customer Service Representative.We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office. Do you have a strong background in raw materials distribution ...Show moreLast updated: 30+ days ago
Spécialiste service à la clientèle - Bilingue / Customer Support Specialist - Bilingual

Spécialiste service à la clientèle - Bilingue / Customer Support Specialist - Bilingual

AutoTrader.caQuebec
CA$21.00 hourly
Le rôle du spécialiste – service à la clientèle est de fournir un soutien quotidien axé sur la clientèle à des clients et à des groupes de concessionnaires particuliers qui font affaire avec AutoTr...Show moreLast updated: 30+ days ago
Customer Service Technician

Customer Service Technician

EightSix NetworkQC
CA$55,000.00–CA$60,000.00 yearly
Hello ! I'm Jérémy, Recruitment Consultant for the Fed Supply employment agency, specialist in the fields of supply chain, logistics, transportation and customer service - offering temporary and pe...Show moreLast updated: 30+ days ago
Customer Service Representative – CSR

Customer Service Representative – CSR

CAT incProvince of Quebec
CA$48,000.00 yearly
Full-time
North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including ...Show moreLast updated: 30+ days ago
Customer Service Supervisor - Bilingual

Customer Service Supervisor - Bilingual

Graymont LimitedQC, Remote, Canada
CA$23.00–CA$25.00 hourly
Remote
Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’...Show moreLast updated: 30+ days ago
Manager Customer Service (On-Site)

Manager Customer Service (On-Site)

National BankLevis, Quebec
27 days ago
Job type
  • Permanent
Job description

Attendance On-Site Job number 23464 Category Manager Status : Permanent Type of Contract Permanent Schedule : Full-Time Full Time / Part Time? Full-Time Posting date 03-Dec-2024 Location : Levis, Quebec City Levis Province / State Quebec Area of Interest : Advisory services, Personal banking

As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.

  • Please note that the incumbent will be required to work in two branches located Lévis

Your role

  • Guide and coach the team of representatives in identifying clients' financial needs
  • Make sure the team promotes the Bank's products and services and refers clients to the right resource
  • Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals
  • See that the branch's operational activities are carried out efficiently
  • Build loyalty by maintaining close relationship with clients and offering them quality service
  • More specifically, you will :

  • Manage complaints concerning transaction and retail banking services, in particular by handling and documenting complaints received at the branch to make sure their resolution improves client satisfaction.
  • Develop an action plan with the Branch Manager, ensure its implementation, and circulate the results of the Client Experience Metrics survey.
  • Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed.
  • Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities.
  • Your Team

    With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.

    Basic requirements

  • College diploma and four to six years of experience, depending on position level OR Bachelor's degree in a related field and one to six years of experience, depending on position level
  • Mutual Fund Representative license -an asset
  • Experience in personnel management and coaching
  • Experience in business development and customer service
  • Knowledge of financial products and services
  • Languages : French

    Skills

    Press space or enter keys to toggle section visibility

    Client-focused Critical Thinking Decision Making Diversity & Inclusion Emotional Intelligence Learning Agility Managerial Courage Mobilization Partner Development Problem Solving Resiliency Risk Management Strategy Execution Stress Management Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to get involved in community initiatives
  • Telemedicine service
  • Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us! Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal