Customer service specialist Offres d'emploi - Quebec city qc
Dernière mise à jour : il y a 1 jour
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Voir plusDernière mise à jour : il y a 15 jours
Communication with customers by voice and email to provide information about products and service offerings.Maintaining records of customer interactions and transactions, recording details of inqui...Voir plusDernière mise à jour : il y a 11 jours
Cardinal Health Canada, with over 1300 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical profes...Voir plusDernière mise à jour : il y a plus de 30 jours
Our organization, located in Thornhill, Ontario, is actively seeking a Customer Service Representative to join our service industry team.
This role presents a contract to permanent employment opport...Voir plusDernière mise à jour : il y a 10 jours
Great permanent job opportunity for one of Quebec's finest companies.A Quebec-based fashion and home decor company is looking for a Bilingual customer service agent to work in their state-of-the-ar...Voir plusDernière mise à jour : il y a plus de 30 jours
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference.A...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative.Montreal Metropolitan Area, QC, Canada • Montreal, QC, Canada • Vaudreuil-Dorion, QC, Canada Req # Friday, January 10,.
Customer Service Representative.We have a poli...Voir plusDernière mise à jour : il y a plus de 30 jours
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Voir plusDernière mise à jour : il y a plus de 30 jours
Welcome, advise and serve customers.Arrange products in displays according to Première Moisson marketing standards.Fills counters according to merchandising standards).
Provides assistance in servin...Voir plusDernière mise à jour : il y a 3 jours
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professi...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Service Agent.Blainville, QC, Canada Req # Wednesday, August 28,.With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the busin...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Representative.We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office.
Do you have a strong background in raw materials distribution ...Voir plusDernière mise à jour : il y a plus de 30 jours
Le rôle du spécialiste – service à la clientèle est de fournir un soutien quotidien axé sur la clientèle à des clients et à des groupes de concessionnaires particuliers qui font affaire avec AutoTr...Voir plusDernière mise à jour : il y a plus de 30 jours
Automotive glass technology is helping transform how we experience the road.Speedy Glass, Lebeau vitres d’auto.We welcome applications from everyone, and are firmly committed to diversity, equity a...Voir plusDernière mise à jour : il y a 1 jour
Education : No degree, certificate or diploma.Experience : 1 to less than 7 months.Develop all kinds of events for publicity, fundraising and information purposes.
Co-ordinate special publicity events...Voir plusDernière mise à jour : il y a 11 jours
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Voir plusDernière mise à jour : il y a 25 jours
Thank you in advance for the interest, but please do not apply to this position if you do not have a valid Work Permit or your Permanent Residency • • •.
Our fashion importer client is looking for a Cu...Voir plusDernière mise à jour : il y a 2 jours
Reporting to the Customer Service Manager – North America, the Customer Service Supervisor will establish and maintain a world class customer service team to deliver service excellence to Graymont’...Voir plusDernière mise à jour : il y a plus de 30 jours
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Abacus Service CorporationQuébec, QC You will be responsible for providing professional services to our internal and external customers by answering their telephone inquiries, processing customer orders and ensuring that all data is e...Voir plusDernière mise à jour : il y a 7 jours
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Graymont LimitedQC, Remote, Canada23,00 $CA –25,00 $CA par heure
Télétravail
Manager Customer Service
National BankLévis, QC, CanadaIl y a 15 jours
Type de contrat
- Temps plein
Description de posteGuide and coach the team of representatives in identifying clients' financial needs Make sure the team promotes the Bank's products and services and refers clients to the right resource Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals See that the branch's operational activities are carried out efficiently Build loyalty by maintaining close relationship with clients and offering them quality service Manage complaints concerning transaction and retail banking services, in particular by handling and documenting complaints received at the branch to make sure their resolution improves client satisfaction. Develop an action plan with the Branch Manager, ensure its implementation, and circulate the results of the Client Experience Metrics survey. Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed. Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities. College diploma and four to six years of experience, depending on position level OR Bachelor's degree in a related field and one to six years of experience, depending on position level Mutual Fund Representative license -an asset Experience in personnel management and coaching Experience in business development and customer service Knowledge of financial products and services Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.
- Please note that the incumbent will be required to work in two branches located Lévis
Your role
More specifically, you will :
Your Team
With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.
Basic requirements
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!