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Customer Service / Analyst

Customer Service / Analyst

Proforce PersonnelQuebec, CA
11 days ago
Job description
  • Thank you in advance for the interest, but please do not apply to this position if you do not have a valid Work Permit or your Permanent Residency
  • Our fashion importer client is looking for a Customer Service / Sales Analyst to add to their team. This person will report to the planning manager to support their line and better their execution.

    Responsibilities :

    • Manage item creation, order creation and allocations for all Walmart Orders
    • Can follow the order from inception through final shipments - working with our Logistics
    • Understanding of Inventory management (Inbound / Outbound)
    • Update detailed analysis of item performance for Major retailers
    • Discusses and appropriately escalates any issues that may impact operations.
    • Requirements :

    • An organized, detail-oriented individual who is analytical and able to proactively investigate and solve problems.
    • Must have strong oral and written communication skills and work well in a team environment.
    • Experience working with Walmart would be an asset.
    • Replenishment program knowledge also would be an asset
    • Understands the sense of urgency and can meet deadlines.
    • 3 years of experience with Customer Service / order allocation.
    • Essential – software expertise in Excel, Microsoft Office; experience with Momentis would be an asset.
    • Benefits :
    • Dental care
    • Discounted or free food
    • On-site parking
    • Paid time off
    • Store discount
    • Vision care
    • Wellness program
    • Schedule :

    • 8 hour shift
    • Monday to Friday