Customer service manager Jobs in Markham on

Globe Life AO National is a growing online sales force that specializes in providing the best insurance products to everyday working families. With a focus on life, accident, and supplemental health products, we prioritize people and offer mentorship and tools for success. Our company has experienced double-digit growth and maintains a competitive edge through the right products, strong union and community relations, and exceptional customer service. We operate across Canada, US, and New Zealand, offering full benefits, great pay, a flexible schedule, and opportunities for quick advancement. Role Description This is a full-time remote role for a Customer Service Manager at Globe Life AO National. The Customer Service Manager will be responsible for ensuring customer satisfaction, managing customer service operations, providing customer support, utilizing analytical skills, and maintaining effective communication within the team and with customers. Qualifications Customer Satisfaction, Customer Service Management, and Customer Support skills Analytical Skills and Communication abilities Experience in managing customer service teams Strong problem-solving and conflict resolution skills Excellent interpersonal and communication skills Ability to work independently and collaboratively in a remote setting Experience in the insurance industry is a plus Bachelor's degree in Business Administration or related field Industry Financial Services Powered by JazzHR