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Customer service Jobs in Lac-Megantic, QC

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Customer service • lac megantic qc

Last updated: 2 days ago
Regional Manager- Jack Astor's (Quebec Region)

Regional Manager- Jack Astor's (Quebec Region)

Service Inspired RestaurantsGreen Park, QC, CA
Full-time
At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone....Show moreLast updated: 30+ days ago
DRAPERY ASSOCIATE

DRAPERY ASSOCIATE

FabricvilleQuebec, CA
Full-time
The responsibility of a drapery associate willbe to achieve and ensure an exceptional customer shopping experience.The candidate must be able to assist customers in their decorating projects.Knowle...Show moreLast updated: 30+ days ago
Clerk

Clerk

IGAQuébec, CA
Part-time
You might be wondering if you can apply if.You've never worked in a grocery store, but you like being in contact with customers?. YES! If you're interested in learning about this role, we want to ta...Show moreLast updated: 30+ days ago
Virtual Data Entry Clerk

Virtual Data Entry Clerk

FocusGroupPanelLac-Megantic, Quebec, Canada
Full-time +1
Remote Work From Home Data Entry Clerk for Entry Level Position.Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, wo...Show moreLast updated: 15 days ago
Directeur(trice) de l'environnement et de l'urbanisme

Directeur(trice) de l'environnement et de l'urbanisme

Morgan Philips Group SAVal des Monts, Quebec
Permanent
En collaboration avec la municipalité de Val-des-Monts, nous sommes à la recherche d’une direction du service de l’environnement et de l’urbanisme. Située dans la région de l’Outaouais, à environ 45...Show moreLast updated: 30+ days ago
Responsable, Service de gestion des projets

Responsable, Service de gestion des projets

Medavie Blue CrossQuébec, CA
Permanent
Medavie est un partenaire de solutions de santé qui allie gestion des garanties, gestion de la santé et prestation de soins de santé. Ensemble, avec notre équipe de plus de 7 700 professionnels et p...Show moreLast updated: 30+ days ago
Licaflex Packaging Chief Executive Officer

Licaflex Packaging Chief Executive Officer

BoydenQC, CA
Permanent
LicaFlex Packaging, anciennement Licaplast Industries, est un fabricant montréalais qui compte plus de 30 ans d'expérience dans la fourniture de solutions d'emballage souple en Amérique du Nord.L'e...Show moreLast updated: 30+ days ago
Spécialiste du Service à la Clientèle

Spécialiste du Service à la Clientèle

People CorporationGrande région de Montréal, QC
Full-time
À La Corporation People, nous avons à cœur la réussite des entreprises.Nous sommes un fournisseur national de solutions d’avantages sociaux, de retraite, de patrimoine, de bien-être et de ressource...Show moreLast updated: 30+ days ago
Représentant bilingue, Service à la clientèle (Télétravail)

Représentant bilingue, Service à la clientèle (Télétravail)

MedlineQuebec, CA
Remote
Full-time
Représentant bilingue, Service à la clientèle (Télétravail).La mission de Medline Canada, partenaire important en matière de soins de santé, consiste à travailler ensemble afin d’améliorer des vies...Show moreLast updated: 30+ days ago
Device Sales Specialist (Montréal) - Bilingual (French)

Device Sales Specialist (Montréal) - Bilingual (French)

ICU MedicalQuebec, CA
Full-time
The Device Sales Specialist is responsible for meeting and exceeding an annual sales quota through building and maintaining relationships with key decision makers and stakeholders (Hospital Adminis...Show moreLast updated: 30+ days ago
Senior Casualty Adjuster

Senior Casualty Adjuster

Crawford & CompanyQC, CA
Full-time
We are currently recruiting for a.The qualified candidate will be responsible for evaluating commercial auto and property claims through loss investigation and negotiates settlements in accordance ...Show moreLast updated: 30+ days ago
Conseiller / conseillère au service à la clientèle

Conseiller / conseillère au service à la clientèle

Association Quebecoise De Recuperation Des Contenants Des Contenants De BoissonsLac-Mégantic, QC, Canada
Full-time +2
Description de l’offre d’emploi.Chez Consignaction, notre engagement envers la réduction des déchets est fondamental.Rien ne se perd, tout se transforme ». Nous nous employons à faciliter le traitem...Show moreLast updated: 28 days ago
Financial services jobs

Financial services jobs

DesjardinsMégantic–Le Granit,Caisse Desjardins de Lac
Full-time
The work mode arrangement for the position is full-time on site.Many opportunities are currently available in the Estrie region. As a financial services professional, you're attentive to the needs o...Show moreLast updated: 30+ days ago
Customer Success Associate, Technical Support (French bilingual)

Customer Success Associate, Technical Support (French bilingual)

Industrial Scientific CorporationRemote, Quebec, Canada
Remote
Full-time
Speech French fluently to support customers.Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as ...Show moreLast updated: 30+ days ago
Letter Carrier - Delivery Agent and Postal Clerk

Letter Carrier - Delivery Agent and Postal Clerk

Canada PostLac-Mégantic, QC
Permanent +1
Delivery Agent or Letter Carrier .Job Closing Date (YYYY-MM-DD) : 2026 / 02 / 17.Canada Post is an exciting place to work! And you can be part of it!. We deliver billions of items to Canadians each year ...Show moreLast updated: 22 days ago
Technicien.ne en urbanisme

Technicien.ne en urbanisme

Ville De Lac MeganticLac-Mégantic, QC, Quebec, Canada
Full-time
Description de l’offre d’emploi.Relevant du directeur du Service d’urbanisme et de géomatique, le technicien en urbanisme contribue, notamment, à l’efficacité administrative du service en effectuan...Show moreLast updated: 30+ days ago
Commis aux piéce

Commis aux piéce

Advance Auto PartsLac Megantic, QC
Full-time
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender ...Show moreLast updated: 2 days ago
Spécialiste clinique

Spécialiste clinique

RenaudExecQuébec
Permanent
Our client is an industry leader and manufacturer of medical and aesthetic lasers and light source technologies.At the heart of it, innovation is a fundamental cornerstone of their culture.They str...Show moreLast updated: 30+ days ago
Gestionnaire de Cas, Bilingue / Bilingual Caseworker

Gestionnaire de Cas, Bilingue / Bilingual Caseworker

CencoraRemote, Quebec
Remote
Full-time
Principales Fonctions Et Responsabilités : .La gestion des projets et / ou des cas assignés.L'adhésion aux processus généraux de l'entreprise. L'assistance téléphonique La mise en œuvre de programmes de...Show moreLast updated: 30+ days ago
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Regional Manager- Jack Astor's (Quebec Region)

Regional Manager- Jack Astor's (Quebec Region)

Service Inspired RestaurantsGreen Park, QC, CA
30+ days ago
Job type
  • Full-time
Job description

Overview

Our Story

At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team.

Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion.

Our Brands

Jack Astor’s Bar and Grill®

SCADDABUSH Italian Kitchen & Bar®

Reds® Wine Tavern

The Loose Moose® and The Antler Room

Duke's Refresher® + Bar

Abbey’s Bake House Muskoka

Be A Part of Our Story

Your potential is limitless and here’s our investment in you :

  • Competitive Pay
  • Extended Health & Dental Benefits
  • Accelerated Leadership Program
  • Career Development and Mentorship
  • Tuition Reimbursement Program
  • Employee Assistance and Wellness Programs
  • Team Member Meal Discounts
  • Employee Referral Bonus Program
  • Dining Discounts at all Locations

Duties & Responsibilities

As a Regional Director - Jack Astor's you will be responsible for the following :

Operations - Having just the vision is no solution, everything depends on execution'. How each restaurant runs is a direct reflection of the amount of support and development provided by the Regional Director.

  • Drive all operational standards through all restaurants, through training, clear and timely direction and clear accountabilities.
  • With other SIR resources, develop standards that work within Jack Astor's restaurants.
  • Improve service through a combined effort of procedures (service package accountability).
  • Ensure quality food by executing the established kitchen, and kitchen management, systems.
  • Utilize available tools / systems to assist in evaluating each restaurant and elevating their performance, e.g, ticket times, service package expertise, server approach times, and management presence.
  • Guide management team towards an environment that is Guest - focused.
  • Maintain low levels of management turnover.
  • Utilize time in each restaurant to observe, listen, and provide insight for the management teams.
  • Be the liaison between the restaurants and the Support Centre to ensure effective communication and education.

    • People Development - The Regional Director's ultimate responsibility is to be seen as the teacher, coach, mentor, confidant, and leader.

  • Coach and develop GMs using a Development Plan and the Competency Model.
  • Develop personnel from within the organization for all levels of management.
  • Coach GMs on how to develop Development Plans for all managers.
  • Create a strategic plan to ensure proper bench strength for all positions in the region.
  • Formally evaluate GMs two times annually in a manner consistent with company goals, objectives, and results.
  • Work with management to ensure HR policies, procedures, and requirements are adhered to in a timely manner.
  • Ensure management development by establishing an open line of feedback, counseling, communication, recognition, and accountability that ensures growth. Feedback should occur formally and informally on a regular basis at least monthly.
  • Assist managers in the identification and solution of all operational problems.
  • Participate in the development and execution of ongoing formal and informal recognition of management and team members.

    • Sales and Profits - The primary goal is to build our business by increasing sales and profits annually. The Regional Director provides the balance that ensures this result.

  • Meet or exceed budgeted sales, guest count, and profit objectives.
  • Responsible for accuracy / reasonability of daily and weekly sales estimates and labour schedules and for follow up on variance from estimate.
  • Execute all SIR Corp systems to ensure optimum labour productivity.
  • Develop, with each management team, an effective LSM plan that builds sales from within the operation. Use this plan to become known as the restaurant of choice in each target market.
  • Provide, to the Vice President, all necessary weekly, monthly, and quarterly reporting systems that measure each component of the P&L.

    • Qualifications

  • 3- 5 years’ experience in a strong multi-unit leadership role within hospitality, restaurant or retail environment is a must.
  • Post-secondary education in business or hospitality management.
  • Excellent people skills, including talent identification and development.
  • Ability and desire to develop and implement operational standards.
  • Strong financial acumen.
  • Strong coaching, teaching, influencing skills.
  • Strong communication skills, both written and verbal.
  • Proven ability to inspire people to perform their best and deliver company goals.
  • Ability to travel, with reliable transportation and a valid driver’s license.
  • Possess five values that define our people :
  • Hospitality. Enhancing the dignity, comfort and well-being of Our People.
  • Authenticity. Being forthright, truthful and transparent with Our People.
  • Quality. Working to always improve the experience of Our People.
  • Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People.
  • Courage. Acting with conviction in the balanced interest of Our People.

    • Service Inspired Restaurants® is committed to fair and equitable recruiting practices. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible work environment. If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know.

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