Talent.com

Customer service agent Jobs in Coquitlam, BC

Create a job alert for this search

Customer service agent • coquitlam bc

Last updated: 3 days ago

Customer Service Representative

BMOBurnaby, British Columbia, Canada
CA$34,750.00 yearly
Part-time

Retail Banking Sales & Service.NOTE: Part time role, Minimum of 18.Candidates should be flexible to work within branch hours and available for 3-5 days per week.Fluency in English and Cantonese/Man... Show more

Warehouse Shipper + Customer service

Express Employment ProfessionalsSurrey, British Columbia, Canada
Full-time

Looking for a company that you can grow with?.Express Employment Professionals Cloverdale/ Langley office's client  located in Campbell Heights area (190st and 26 Ave) Surrey BC is looking for... Show more

Remote Customer Service Specialist

ForgeFitSurrey, BC, CA
Remote
Full-time
Quick Apply

Job Title : Remote Customer Service Specialist  Company: ForgeFit  Location: Remote   Employment Type: Full-Time  About ForgeFit  At ForgeFit, we supply premium fitnes... Show more

Service Electrician

Houle Electric LimitedBurnaby, BC, CAN
Full-time
Quick Apply

A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.We believe in empowering communities through local... Show more

Customer Experience Associate

The Toronto-Dominion Bank (Canada)New Westminster, British Columbia
Part-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

Customer Service Specialist

Convoy SupplyCoquitlam, BC
Full-time

Experience assisting customers with product procurement - preferably in the building supply and/or construction industry.Problem solving skills with a natural ability to respond quickly and accurat... Show more

Customer Service Representative

T.K. GraphicsSurrey, British Columbia, Canada
CA$45,000.00 yearly
Full-time
Quick Apply

Are you ready to take on a dynamic role where your communication skills and attention to detail make a real impact?.Graphics, our Customer Service Representatives are at the heart of our operations... Show more

Remote Customer Service Sales

HMG CareersCoquitlam, British Columbia
CA$69,000.00 yearly
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingAnmore, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Customer Service / Benefits Advisor (Work from home)

AO Globe Life - Simonne LeBlancBurnaby, BC, CA
CA$70,000.00 yearly
Remote
Full-time
Quick Apply

Remote Employment Type Full-Time Benefits Offered Dental, Life, Medical, Retirement, Vision Compensation CA$70,000 to CA$100,000 per year can be made Why Work Here?.Join us to be part of a win-win ... Show more

Customer Service - Vietnamese Speaking Game Presenter (No experience required)

Evolution AmericasBurnaby, British Columbia, Canada
CA$24.75 hourly
Full-time

We are now looking for Vietnamese Speaking Game Presenters who want to work in a fast-paced and social work environment.As a Game Presenter, you will spend most of your working day in front of the ... Show more

Real Estate Agent

Royal LePage Sterling RealtyPort Moody, British Columbia, Canada
Full-time +1

Full-time | Part-time | Commission-based.New Agents, Experienced Agents, or Those Planning to Become Licensed.Grow your real estate career with powerful tools, proven support, and a trusted brand r... Show more

Member Service Agent (Overnight Shift)

BCAABurnaby, BC
CA$46,768.44 yearly
Full-time

Be part of the evolution of car sharing built for British Columbians.Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from... Show more

Customer Service Agent - Fully Remote

American Income Life Insurance Companysurrey, BC, CA
Remote
Full-time
Quick Apply

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!.The Company is expanding in our territo... Show more

Customer Service Rep (Bilingual) - Remote

Teladoc HealthBurnaby, British Columbia
CA$24.00 hourly
Remote
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ... Show more

Service Manager

Williams MachinerySurrey, BC, CA
Full-time
Quick Apply

Lead, Inspire, Transform as a Service Manager with Williams Machinery Accelerate your leadership journey with a company that invests in you.As a Service Manager, you aren’t just managing a sh... Show more

Customer Service Representative

Handyman Connection of Metro Vancouver, BCBurnaby, BC, CA
CA$16.00 hourly
Full-time +1

Handyman Connection of is locally owned and operated.We are a well-established home improvement company dedicated to excellent customer service and quality workmanship.We are a fast paced local of... Show more

Real Estate Agent

Royal LePage Real EstateBurnaby, British Columbia, Canada
Full-time +1

Full-time | Part-time | Commission-based.New Agents, Experienced Agents, or Those Planning to Become Licensed.Grow your real estate career with powerful tools, proven support, and a trusted brand r... Show more

Service Advisor

Westminster ToyotaNew Westminster, British Columbia, Canada
Full-time

Westminster Toyota has been located in the center of the lower mainland in New Westminster for 34 years, the dealership has a strong presence with many loyal customers.We provide a great worki... Show more

People also ask
Customer Service Representative

Customer Service Representative

BMOBurnaby, British Columbia, Canada
9 days ago
Salary
CA$34,750.00 yearly
Job type
  • Part-time
Job description
Application Deadline:

07/30/2026

Address:
3778 Grand Promenade

Job Family Group:

Retail Banking Sales & Service

NOTE: Part time role, Minimum of 18.75 hours per week, Candidates should be flexible to work within branch hours and available for 3-5 days per week.

Fluency in English and Cantonese/Mandarin preferred.

This role requires availability from Monday to Saturday.

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and customer inquiries.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Escalates complex or unresolved customer situations to managers as required.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer's experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.
  • Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:
  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers' individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don't find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).
Salary :

$34,750.00 - $47,250.00

Pay Type:

Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at ://jobs.bmo.com/ca/en .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.