Customer representative Jobs in Kitchener, ON
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Customer representative • kitchener on
- Promoted
Customer Service Representative
MotionCambridge, Region of Waterloo, CA- Promoted
Customer Service Representative
Farm BoyKitchener, Region of Waterloo, CA- Promoted
Customer Service Representative
Reliance Home ComfortCambridge, Region of Waterloo, CA
Bilingual Customer Service Representative
Randstad CanadaWaterloo, Ontario, CA- Promoted
Customer Service Representative
PGW Auto GlassKitchener, Region of Waterloo, CA
Customer Service Representative - Remote
Tim's FinancialWaterloo, Ontario
Seasonal Customer Experience Representative
Indigo Books & MusicCambridge, Ontario, Canada
Customer Service Representative
BMOKitchener, Ontario, Canada
Customer Service Representative
Bank of MontrealKitchener, Ontario, Canada- Promoted
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Holiday Customer Service Representative
LCBO (Liquor Control Board of Ontario)Cambridge, Region of Waterloo, CA- Promoted
Customer Service Representative
Chartright AirBreslau, ON, CA- Promoted
Customer Service Representative
Merit for JobsCambridge, Region of Waterloo, CA
Bilingual Customer Service Representative
CB CanadaCambridge, Ontario, Canada
Customer Account Representative
H2O4LifeKitchener, Ontario, Canada- Promoted
Customer Service Representative
Trades for TomorrowCambridge, ON, Canada- Promoted
Customer Service Representative
Farm Boy Inc.Kitchener, ON, Canada- Promoted
Commercial Customer Service Representative
Waste Connections, Inc.Kitchener, Region of Waterloo, CA- Promoted
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Customer Service Representative
Workplace Safety and Insurance Board (WSIB)Kitchener, Region of Waterloo, CA- Promoted
Customer Service Representative
Precise ParkLinkKitchener, Region of Waterloo, CACustomer Service Representative
MotionCambridge, Region of Waterloo, CA- Full-time
- Temporary
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Overview
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Responsibilities / Tâches et responsabilités
- Répondre aux demandes courantes des clients au sujet des produits, fournir des devis et traiter les saisies des commandes.
- Enregistrer les commandes des clients par téléphone, fax, courriel, en ligne, ou en personne (comptoir de ventes).
- Avoir une incidence sur la marge bénéficiaire brute de Motion Industries par la négociation du prix de vente et du prix d’achat, dans les limites de certains paramètres.
- Être en mesure d’ajuster le prix pour un client sans contrat afin de répondre aux exigences d’un client en fonction de la concurrence, tout en maximisant la marge bénéficiaire pour Motion Industries.
- Établir des liens avec les clients afin de fidéliser les clients et susciter des améliorations de processus.
- Commander des articles pour assurer un niveau de stocks approprié pour les clients.
- Être en mesure de passer des commandes sans approbation pour des commandes pouvant atteindre 5 000 $ par article et 10 000 $ par bon de commande.
- Assumer la responsabilité de l’approvisionnement de produits pour les stocks de la succursale, les stocks du centre de distribution ou les stocks des fournisseurs.
- Déterminer le mode d’expédition le plus rentable en termes de coût pour les commandes des clients.
- Travailler en partenariat avec les représentants de compte pour assurer la satisfaction des clients.
- Activer les commandes en souffrance. Puiser dans les stocks et préparer les commandes pour l’expédition aux clients.
- Traiter les retours des clients.
- Accomplir d’autres tâches qui lui sont attribuées.
Formation et expérience
Exige habituellement un diplôme d’études secondaires ou un diplôme d’éducation générale et zéro (0) à trois (3) ans d’expérience pertinente ou une combinaison équivalente.
Connaissances, compétences, aptitudes
Summary / Résumé : Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Éducation et expérience
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
Connaissances, compétences et aptitudes
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Seasonal Customer Experience Representative
Customer Care Representative (6 month Contract)
Customer Experience Specialist (12 Month Contract)
Technical Support / Customer Service Representative-Remote (Night Shift)
Blandford-Blenheim, Ontario, Canada 3 weeks ago
Technical Support / Customer Service Representative-Remote (Night Shift)
Customer Service Rep (Full Time) Guelph, ON
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Seasonal Customer Experience Representative
Seasonal Customer Experience Representative
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