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Customer care Jobs in Levis, QC

Last updated: 10 hours ago
  • Promoted
Remote Customer Support Pharmaceutical Distribution

Remote Customer Support Pharmaceutical Distribution

TalentWorldGroupQuebec City, Quebec, Canada
CA$30.77 hourly
Remote
We are seeking twelve highly skilled bilingual customer care professionals based in Canada fluent in both Canadian French and English to join our remote team. This fully remote workfromhome position...Show moreLast updated: 30+ days ago
  • Promoted
Manager Customer Service (On-Site)

Manager Customer Service (On-Site)

National BankLevis, Quebec
Permanent
Attendance On-Site Job number 23464 Category Manager.Permanent Type of Contract Permanent.Full-Time Full Time / Part Time? Full-Time Posting date 03-Dec-2024. Levis, Quebec City Levis Province / State...Show moreLast updated: 20 days ago
Customer Service Representative - Claims

Customer Service Representative - Claims

Intact Financial CorporationQuébec, Quebec, Canada
Full-time +1
We’re looking for a Customer Service Representative, Claims to join our growing team!.Be a subject matter expert on our policies, products, services, and initiatives. Answer inquiry and new claims c...Show moreLast updated: 7 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Lebeau Vitres d'Autos - Ste-FoyQuébec City, QC, Canada
CA$23.50 hourly
CUSTOMER SERVICE REPRESENTATIVE JOB AT QUÉBEC CITY FOR LEBEAU VITRES D'AUTOS - STE-FOY.Customer Service Representative.Passenger Car Driver's License. A retirement plan for employees.Guarantee ...Show moreLast updated: 26 days ago
Customer Service Representative

Customer Service Representative

PAL AerospaceQuebec City, QC, CA
CA$19.36 hourly
Our success is due to our people, and we’re looking for more great people to join our team.If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and ta...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Smart & BiggarQC, Canada
Full-time +1
Customer Service Representative.Montreal Metropolitan Area, QC, Canada • Montreal, QC, Canada • Pincourt, QC, Canada • Vaudreuil-Dorion, QC, Canada Req # Thursday, December 19,.Customer Service Rep...Show moreLast updated: 30+ days ago
Sea Logistics Customer Care Specialist - Bilingual

Sea Logistics Customer Care Specialist - Bilingual

Kuehne+NagelQuebec, Quebec, Canada
CA$39,000.00–CA$40,000.00 yearly
JOB DESCRIPTION Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Quebec site is looking for a new Sea Logistics Cust...Show moreLast updated: 30+ days ago
Bilingual Customer Service Agent

Bilingual Customer Service Agent

SPI Health and SafetyQC, Canada
CA$58,000.00 yearly
Bilingual Customer Service Agent.Blainville, QC, Canada Req # Wednesday, August 28,.With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the busin...Show moreLast updated: 30+ days ago
Customer Experience Associate - Beaconsfield

Customer Experience Associate - Beaconsfield

The Toronto-Dominion Bank (Canada)Beacons, Québec
CA$21.23–CA$25.36 hourly
Part-time
Perform a broad range of customer service transactions, may provide information and / or advice on services, products, and / or solutions to existing or prospective TD customers.This role is required t...Show moreLast updated: 30+ days ago
nail care technician

nail care technician

9293-0312 Québec inc.Québec, QC, CA
CA$27.50 hourly
Permanent
Education : Secondary (high) school graduation certificate.Experience : 7 months to less than 1 year.Make custom designs for clients. Apply or remove artificial nails and nail art.Provide gel and acry...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service - Customs

Customer Service - Customs

Randstad CanadaSaint-Bernard-de-Lacolle, Quebec, CA
Temporary
Quick Apply
Industry : Freight Forwarding / Customs Brokerage.Location : St-Bernard-de-Lacolle.The Customs Clerk responsible for supporting the process of providing customs release of merchandise for customers a...Show moreLast updated: 30+ days ago
Customer Rep-Station

Customer Rep-Station

FedExQuebec, Quebec, CA
Full-time
La sélection à ce poste requiert une entrevue.Aider et renseigner les clients qui s’informent directement.Remplir les tâches administratives nécessaires au bon fonctionnement.Favoriser la poursuite...Show moreLast updated: 30+ days ago
Customer Service Representative - Remote

Customer Service Representative - Remote

Toward Jobs OnlineQuebec, QC, CA
Remote
Full-time +1
Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. Join this Work from Home Canada Market Res...Show moreLast updated: 30+ days ago
Customer Request Coordinator

Customer Request Coordinator

CAT incProvince of Quebec
CA$50,000.00–CA$60,000.00 yearly
Full-time
North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including ...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Quadra ChemicalsMontreal Metropolitan Area, QC, Canada
Customer Service Representative.We have a policy that allows for hybrid work, with a minimum presence of 2 days per week at the office. Do you have a strong background in raw materials distribution ...Show moreLast updated: 30+ days ago
Customer Support Advisor - Integration

Customer Support Advisor - Integration

LogibecQuébec, QC, CA
CA$30.00 hourly
Quick Apply
Are you looking for a new challenge where your skills and experience in client support and technical support can be put to good use with an exciting and fulfilling challenge?.For almost 40 years, L...Show moreLast updated: 30+ days ago
  • New!
Customer Service Representative

Customer Service Representative

BMOVILLE DE QUEBEC, QC, CAN
CA$33,850.00–CA$44,000.00 yearly
Part-time
Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 10 hours ago
Customer Logistics Manager

Customer Logistics Manager

EightSix NetworkQC
CA$43.75 hourly
Develop and manage KPI'sthat speak to the following : .Implement operational process improvements.Execute and provide updateson key projects and objectives. Second point of escalation for customers, c...Show moreLast updated: 30+ days ago
Remote Customer Support Pharmaceutical Distribution

Remote Customer Support Pharmaceutical Distribution

TalentWorldGroupQuebec City, Quebec, Canada
30+ days ago
Salary
CA$30.77 hourly
Job type
  • Remote
Job description

We are seeking twelve highly skilled bilingual customer care professionals based in Canada fluent in both Canadian French and English to join our remote team. This fully remote workfromhome position involves customer support for a premium client in the medical field specifically in pharmaceutical services. Your role is crucial in ensuring that pharmaceutical packaging processes meet the highest standards of quality and compliance.

Summary of Responsibilities :

You will be the first point of contact for customers regarding order management product and service complaints adverse events and general inquiries. You will be responsible for the initial intake documentation and distribution of customer needs. The role requires independent resolution of moderately complex inquiries and the investigation of issues related to shipments returns credits and orders.

Essential Duties and Responsibilities :

  • Serve as the first point of contact for all customer inquiries and product / service complaints via phone fax email or online.
  • Handle order entry for home patients and clinics.
  • Thoroughly document all inquiries in accordance with company procedures.
  • Redirect complex or specialized concerns
  • Expedite customer orders as required.
  • Investigate and resolve issues related to shipment of products returns credits and orders.
  • Meet assigned targets related to order and call management.
  • Process and issue credits / returns.
  • Set up new patients following the outlined onboarding process and maintain records.
  • Build relationships with crossfunctional teams and clinics.
  • Maintain patient prescriptions / records and attend all required Customer Care meetings / training.
  • Adhere to company procedures related to complaint management.

Requirements

Education / Experience :

  • Required : High school diploma.
  • Preferred : Bachelors degree in life sciences health sciences or related discipline.
  • Required Experience : Minimum of 2 years in customer service.
  • Preferred Experience : 5 years in customer service preferably within the healthcare pharmaceutical industry and a basic knowledge of broad supply chain activities.
  • Skills / Qualifications :

  • Required :
  • Exceptional verbal and written communication skills.
  • Ability to thrive in a fastpaced environment.
  • Strong analytical and business problemsolving skills.
  • Strong organizational and interpersonal skills.
  • Ability to ask the right questions and lead conversations.
  • Ability to interact effectively with all levels of professionals including RNs medical professionals and patients.
  • Strong multitasking skills and orientation towards metrics.
  • Bilingual in Canadian French and English (written and verbal).
  • Training Program :

  • Duration : Five weeks of paid training starting in September.
  • Format : Fully remote / workfromhome.
  • Internet and Hardware Requirements :

  • Internet : Broadband connection with Ethernetbased LAN.
  • Processor : 1.8GHz or higher (64bit preferred).
  • RAM : 8GB or higher.
  • Storage : Minimum 10GB available.
  • Resolution : 1920x1080 preferred.
  • Headset : Wired USB headset.
  • Operating System : Windows 10 or higher Mac OSX 11 or higher.
  • If you are a dedicated and compassionate Customer Care Representative with experience in pharmaceutical packaging and are excited to contribute to a dynamic team we encourage you to apply. Training begins in September we look forward to welcoming you on boar

    Benefits

  • Home Based Working
  • Project based opportunities
  • Longterm cooperation
  • Learning opportunity in an international environment
  • Career development
  • Gamification program (which brings extra benefits)
  • Remote Work :