Crm administrator Jobs in Oakville, ON

Join a team that brings inspirational architecture, landscapes, townscapes and places to our world, and we’ll provide you unlimited space to grow

Who are we looking for?

Due to continued rapid growth and expansion of the water group in Ontario, we are seeking a Contract Administrator – Linear Infrastructure to be based in the Greater Toronto Area offices with diversified experience in the management of services during construction for municipal linear infrastructure projects (sewers and water systems), including contract administration, site inspection, and the oversight of multiple staff.

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, 3 days a week to contribute, connect and excel in our vibrant environment. This role can be based in any of our GTA offices - Toronto, Mississauga, Markham or Whitby.

The successful candidate will be responsible for:

• Contract Administration of civil municipal infrastructure projects.
• Supervise of a team with multiple site inspectors.
• Manage multiple active projects in construction phase including direct communication with clients, contractors, project managers, designers, contract coordinators, site inspectors, and subconsultants on a daily basis.
• Experience in the review, analysis, negotiation, and resolution of construction claims.
• Conduct Construability Reviews to support design delivery as required.
• Ensure project deliverables meet or exceed GHD’s internal and external client quality objectives.
• External Communications: Help others get the most out of external communications systems by offering support and advice.
• Construction Management: Provide operational support services and sometimes act as first-line supervisor of an area of a construction project. Involves using existing systems and protocols.
• Health, Safety, and Environment: Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.
• Work Scheduling and Allocation: Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
• Leadership and Direction: Explain the local action plan, to support team members in their understanding of what needs to be done, and how this relates to the broader business plan and the organization's strategy, mission, and vision; motivate people to achieve local business goals.
• Performance Management: Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.
• Organizational Capability Building: Provide coaching to team members to develop their skills.
• Operational Compliance: Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
• Quality Assurance: Plan and coordinate testing and inspection of products and processes. Implement corrective actions or continuous improvement initiatives and monitor them to make sure they are effective.

What you will bring to the team:

• Post-Secondary Education in Civil Engineering (Bachelor’s degree, or Civil Engineering Technology Diploma)
• Professional Engineer Designation (, or Certified Engineering Technologist (
• 5+ years post-graduate experience - minimum 2 years as contract administration on water/sewer projects.
• Understanding of municipal linear infrastructure construction including reconstruction or rehabilitation of watermains, sewers, roadways, including multiple construction methodologies (open cut, trenchless rehabilitation, tunneling,
• Experience with progress payments, change orders, leading site meetings, preparation of minutes, recommendation letters and providing guidance to site staff in relation to contracts.
• Ability to effectively communicate construction progress, and proven ability to identify and proactively address issues
• Liaise with other disciplines, professionals, clients and third party as needed.
• Strong communication skills, both oral and written.
• Excellent problem solving, decision making and teamwork skills.
• Proven aptitude for estimating construction schedule, quantities and costs.
• Excellent organizational and prioritization skills are a must.
• Ability to establish effective working relationships with colleagues, associates, and clients.
• Ability to effectively multi-task and work in fast paced, high change environment.
• Good initiative and attention to detail.
• Strong skills in conflict resolution.
• Proficient with MS Word and Excel.

The salary range for this position is $80,472-$120,708. The posted salary range represents the expected hiring range for GHD locations in its major city centres. Ranges may vary for positions in other locations. At GHD, base salary is determined by your skills, experience, qualifications and work location. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation.

The use of artificial intelligence (AI) in recruiting is just getting started and may be used during the process to improve efficiency and fairness. Your application may be reviewed by both AI and our hiring team. While AI supports some steps through the process, all final hiring decisions are made by humans

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.

This position is for an existing vacancy.