Complaints manager Jobs in Montreal, QC
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Complaints manager • montreal qc
Last updated: 23 hours ago
Attendance On-Site Job number 25216 Category Manager.Permanent Type of Contract Permanent.Full-Time Full Time / Part Time? Full-Time Posting date 06-Mar-2025.
Montreal, Quebec City Montreal Province...Show moreLast updated: 5 days ago
Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse te...Show moreLast updated: 30+ days ago
Visit customers to service vendor products and perform sales and support services in assigned stores.Travel to customer locations and service vendor products and maintain product displays.Receive a...Show moreLast updated: 30+ days ago
Education : Other trades certificate or diploma.Hair styling / stylist and hair design.Salon / beauty salon management / manager.
Barbershop or hairstyling salon / studio.Beauty shop or aesthetic service.Dir...Show moreLast updated: 23 hours ago
We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.
Representative, E-Commerce Operations & Client Service.Corporate ...Show moreLast updated: 30+ days ago
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 1 year to less than 2 years.
Determine type of services to be offered and imp...Show moreLast updated: 29 days ago
Our client, a key player in the insurance services industry, is looking for a Regional Sales Manager to support its growth in the Ottawa region.
Full-time – Permanent – Remote with frequent travel (...Show moreLast updated: 1 day ago
Join our team at Moxy Montreal Centre-Ville, where Moxy team members take their work seriously, but they never take themselves too seriously.
They take pleasure in creating a light, fun atmosphere, ...Show moreLast updated: 12 days ago
We are offering an exciting remote sales opportunity! As an integral part of the team, you will be instrumental in managing customer relations and guiding new clients through a detailed account set...Show moreLast updated: 30+ days ago
Our client is dynamic, constantly growing and evolving is currently looking for a bilingual a Human Resources Vice Manager to join their team in the Montreal area.
Provide direct administrative supp...Show moreLast updated: 30+ days ago
Customer Service Order Representative – Fashion.Up to $48K, based on experience.Do you have experience with answering customer calls with a friendly and helpful demeanor? Processing orders accurate...Show moreLast updated: 30+ days ago
Our client is in the manufacturing field, looking for a Quality Manager.Under the responsibility of the Operations Manager, the position holder will have to coordinate the activities of the quality...Show moreLast updated: 30+ days ago
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services.
Process orders, prepare corresp...Show moreLast updated: 30+ days ago
Boul du Quartier, Brossard, QC J4Y 0A8, 9005 Boul du Quartier, Brossard, Quebec, Canada Req #3030 Thursday, July 25, 2024.
Metro Supply Chain (MTH) is a strategic supply chain solutions partner for ...Show moreLast updated: 30+ days ago
Store Manager Job description The manager, with a good sense of organization, is in charge of leading the team to achieve the store's sales objectives, while being involved in recruitment, training...Show moreLast updated: 17 days ago
Education : College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year.
Experience : 1 to less than 7 months.Answer written and oral inquiries.Address...Show moreLast updated: 11 days ago
A career as a Senior Legal Counsel in the team of Client Relationship and Complaints Advisory Services National Bank Financial Legal Affairs sector – Financial Markets and Wealth Management is to a...Show moreLast updated: 30+ days ago
Experience : 1 year to less than 2 years.Address customers' complaints or concerns.Answer inquiries and provide information to customers.
Arrange for billing for services.Arrange for refunds and cred...Show moreLast updated: 30+ days ago
As an inside sales representative, you will be responsible for managing financing requests from our BtoB customers, coming from our equipment reseller partners.
Your role will be to efficiently proc...Show moreLast updated: 13 days ago
On behalf of our client in the banking sector, Procom is seeking a.Service Analyst Job Description.Responsible for interacting with customers to provide information in response to inquiries about p...Show moreLast updated: 30+ days ago
- Promoted
Manager Customer Service (On-Site)
National BankMontreal, QuebecPermanent
Customer Experience Manager
GardaWorldMontréal, QuebecQuick Apply
Senior Appliance Territory Manager-CAN
AMS Retail SolutionsMontreal, QC, CAFull-time
hairdressing salon manager
La Cornette TouffueMontréal, QC, CACA$33.00 hourly
Full-time +1
Specialist E-Commerce Operations & Client Ser
BIJOUX BIRKSMontreal, QC, CACA$20.00–CA$25.00 hourly
food services manager
Compass Group CanadaLaSalle, QC, CACA$25.80 hourly
Full-time +1
- Promoted
Regional sales manager
Groupe RPMontréal North, CAFull-time +1
- Promoted
Night Auditor
Hôtel Moxy Montreal Down-TownMontréal, Quebec, CanadaPermanent
- Promoted
Account Manager
Robert Halfprovince of Québec, CACA$55,000.00–CA$60,000.00 yearly
Permanent
Quick Apply
Human Resources Assistant Manager
Fuze HRSaint-Laurent, Quebec, CanadaCA$56.50 hourly
Permanent
Customer Service Order Representative – Fashion – Hybrid
Quantum Management ServicesSaint-LaurentCA$40,000.00–CA$48,000.00 yearly
Permanent
Quality Manager
TechaidMontreal / AnjouCA$65,000.00–CA$80,000.00 yearly
CUSTOMER SERVICE REPRESENTATIVE
Point ZeroMontrealCA$40,000.00–CA$45,000.00 yearly
Claims Agent
Metro Supply Chain9005 Boul du Quartier, Brossard, QC J4Y 0A8, 9005 Boul du Quartier, Brossard, QC, CANCA$45,000.00–CA$50,000.00 yearly
- Promoted
Store Manager / Assistant Manager
Levi'sHochelaga, CanadaFull-time
call centre agent - customer service
Teamrecruiter.comMontréal, QC, CACA$24.41 hourly
Full-time +1
Senior Legal Counsel
NBCMontreal, QuebecCA$127,805.00–CA$191,405.00 yearly
service advisor - auto repair
Les Pneus CarignanBoucherville, QC, CACA$32.96 hourly
Full-time +1
- Promoted
Account Manager
Randstad CanadaBrossard, Quebec, CAPermanent
Quick Apply
Service Analyst
CB CanadaMontréal, Québec, CanadaCA$35.00–CA$45.00 hourly
Manager Customer Service (On-Site)
National BankMontreal, Quebec5 days ago
Job type
- Permanent
Job descriptionManage complaints concerning transaction and retail banking services, in particular by handling and documenting complaints received at the branch to make sure their resolution improves client satisfaction. Develop an action plan with the Branch Manager, ensure its implementation, and circulate the results of the Client Experience Metrics survey. Explain to your team the rules for client segmentation, referrals, transaction execution, risk management, regulatory compliance and branch operating procedures, and make sure they are followed. Work with your team and other units to complete various mandates, analyses and special projects, or supervise such activities. College diploma and four to six years of experience, depending on position level OR Bachelor's degree in a related field and one to six years of experience, depending on position level Minimum 2 years experience in personnel management and coaching Mutual Fund Representative (MFR) title, an asset Experience in business development and customer service Knowledge of financial products and services Health and wellness program, including many options Flexible group insurance Generous pension plan Employee Share Ownership Plan Employee and Family Assistance Program Preferential banking services Opportunities to get involved in community initiatives Telemedicine service Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us! Une carrière en tant que ConseillerAs a Senior Legal Advisor in the Legal
Attendance On-Site Job number 25216 Category Manager Status : Permanent Type of Contract Permanent Schedule : Full-Time Full Time / Part Time? Full-Time Posting date 06-Mar-2025 Location : Montreal, Quebec City Montreal Province / State Quebec Area of Interest : Advisory services, Personal banking
As a Customer Service Manager, you'll be responsible for supporting and helping transaction service employees make a positive impact in people’s lives while also enabling your team to grow professionally. You'll play a leadership role by helping the Branch Manager make sure your branch functions smoothly and by listening to and coaching your employees day-to-day.
Your role
- Guide and coach the team of representatives in identifying clients' financial needs
- Make sure the team promotes the Bank's products and services and refers clients to the right resource
- Support your team of representatives in achieving their objectives. Guide them and provide advice on work methods and service / business. development techniques after setting and following up on performance objectives and business development referrals
- See that the branch's operational activities are carried out efficiently
- Build loyalty by maintaining close relationship with clients and offering them quality service
More specifically, you will :
Your Team
With us, you will benefit from the solidity of a large company, a vast territory with great potential and working conditions allowing flexibility, while contributing to building the lives of people here. Our training programs based on learning in action allow you to master your role. Personalized training content is available to promote your continuous learning. Access to colleagues with different expertise, experiences and diverse profiles enriches your development from all points of view.
Basic requirements
Languages : English Reason to require this language : you will need to serve clients who speak a language other than French regularly.
Skills
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Client-focused Critical Thinking Decision Making Diversity & Inclusion Emotional Intelligence Learning Agility Managerial Courage Mobilization Partner Development Problem Solving Resiliency Risk Management Strategy Execution Stress Management Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.