Collection supervisor Jobs in Montreal, QC
- Promoted
Collection Customer Service Agent (On-Site)
National BankMontreal, Quebec, Canada
Bilingual Collection Specialist (12-month opportunity)
DentonsMontreal, Quebec, CA- Promoted
Technical Supervisor
VIZONEREMontreal, Quebec, Canada- Promoted
Accounting Supervisor
Recrute ActionMontreal, Quebec, Canada- Promoted
Bookkeeping Supervisor
Fed Finance CanadaMontréal, Québec, Canada
Voluntary Study Participant for Document Data Collection-Canada
LXTMontreal, QC, CA){kind=logo}
Collection Supervisor / Remote - Superviseur du recouvrement / À distance
Intertape Polymer Group (IPG)Montreal, QC, CAN
Agent de Recouvrement Bilingue / WFH Bilingual Collection Officer.
NCRI Inc.Montreal, Quebec (Remote)
Collection Customer Service Agent
NBCMontreal, Quebec, Canada- Promoted
Assistant crop supervisor
NorteraBrossard, Quebec, Canada- Promoted
Collection Specialist - National Firm
Groupe MontpetitMontréal, Quebec, Canada- Promoted
Warehouse Supervisor
Fed SupplyLaSalle, Quebec, Canada- Promoted
Credit and Collection representative
Randstad CanadaMontréal, Quebec, CA- Promoted
Operations supervisor
Groupe RobertLaval, Canada
Data Collection Clerk – Casual Inventory for Eastern Region
Treasury Board of Canada SecretariatGaspé Peninsula / Îles-de-la-Madeleine, Québec- Promoted
Maintenance Supervisor
Minakem MontrealLaSalle, Quebec, Canada- Promoted
Production Supervisor
freelance.caSaint-Constant, CanadaCollection Customer Service Agent (On-Site)
National BankMontreal, Quebec, Canada- Full-time
- Part-time
- Permanent
Attendance On-Site Job number 24033 Category Support Status : Permanent State Quebec Type of Contract Permanent Country Canada Schedule : Full-Time Full Time / Part Time? Full-Time Posting date 19-Dec-2024 $ 23.5 Salary : Starting at $ 23.5 per hour Location : Montreal, Quebec City Montreal Province / State Quebec Area of Interest : Advisory services, Call centres
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As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy.
Your compensation
The salary starts at $23.50 / hour with two salary increases projected in the first year. Depending on your experience, the salary could be adjusted upwards. We also offer a program to reimburse tuition fees.
Your role
- Contact clients and establish trust-based relationships
- Analyze and understand large amounts of information in order to properly assess clients' financial situation
- Listen to clients’ needs and resolve their issues
- Set up solutions that are adapted to clients' financial situations
- Educate clients on their financial situation and highlight the benefits
Our Client Contact centre is open Monday to Friday from 8 : 00 a.m. to 8 : 00 p.m. You’ll work full time from Monday to Friday from 11 : 30 a.m. to 8 : 00 p.m. except during the first weeks because training takes place during the day.
Your team
Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another.
Learning and development
You’ll start with a training program lasting 3 to 4 months at the office. Your on-the-job training will focus on how to help clients over the phone and you'll be supported by a trainer-coach.
We encourage our employees’ development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.
Requirements
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Languages : English, French Reason to require this language : you will need to serve clients who speak a language other than French regularly.
Skills
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Active listening Client-focused Communication Debt Collection Emotional Intelligence Empathy Negotiation Standards Compliance Teamwork Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.