Collection Specialist - National Firm Do you enjoy customer service? Are you versatile, autonomous and responsible?Do you have a flair for diplomacy, listening and strategy? Here's a great opportunity to join a large, well-established firm in the heart of Montreal. Our business partner is looking for a Collections Specialist who is committed to excellent customer service. An excellent range of benefits, a market-competitive salary and a friendly, pleasant working atmosphere are all part of the package! YOUR ROLE : As Collections Manager, your main responsibilities will be to : Communicate with customers regarding the collection of accounts (transmission of account statements and reminder letters, negotiation of settlements, etc.);Coordinate solutions to billing disputes related to accounts receivable (e.g., negotiating proposals for overdue payments);Manage, analyze and maintain accounts receivable;Produce various billing-related reports for professionals;All other related billing and collection tasks. SKILLS REQUIRED : Experience in a similar position in collections or accounting (ideally in a professional services environment);Profiency of French and ability to interact in English, due to customer contact;Good organizational skills, able to manage priorities and several files at once;Ability to work under pressure;Knowledge of the Microsoft Office suite (particularly Excel);Ability to demonstrate rigor and professionalism. INTERESTED IN THIS CHALLENGE? We look forward to meeting you!Please send your résumé as soon as possible to [email protected], quoting job number : 24-0223P. We thank all candidates for their interest in this position. However, only candidates selected for an interview will be contacted. We recognize the value of diversity and subscribe to the principles of equality in employment. Professional coaching services are available at extra cost. CNESST - License number : AP-2000442