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Case aide Jobs in Waterloo, ON

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Case aide • waterloo on

Last updated: 1 day ago

Disability Absence Consultant (12-Month Contract)

sun lifeWaterloo, Ontario
Full-time +1

Reporting to Manager, People Operations (Absence Management).We are seeking a Disability Absence Consultant (12-month contract) to provide expert HR support within HR Shared Services (HRSS) and sup... Show more

Gestionnaire de dossiers – Autorisation préalable des médicaments

1 the manufacturers life insuranceKitchener, Ontario
CA$43,875.00 yearly
Full-time

The Drug Prior Authorization Case Manager is accountable for the full service, end to end management of our most complex Prior Authorization claims including directly communicating with members and... Show more

URGENT: Nanny

canadian nanny caWilmot, Ontario, Canada
CA$26.00 hourly
Part-time

We are a family located in Wilmot, Ontario, seeking a dedicated and caring individual to join us as a part-time nanny for our infant.This is a live-out position that offers the opportunity to work ... Show more

Lead Platform Owner, New Business & Underwriting

manulifeWaterloo, Ontario
CA$127,330.00 yearly
Full-time

The Lead Platform Owner, New Business & Underwriting is responsible for the leadership, stability, and continued evolution of John Hancock’s New Business & Underwriting platform.In this Director-le... Show more

Client Relationship Manager

rogers communicationsKitchener, ON, CA
Full-time +1

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today.The Rogers Business team helps organizations of al... Show more

Customer Message Escalation Assistant

hrs talent solutionsKitchener, ON, Canada
Remote
Full-time
Quick Apply

Customer Message Escalation Assistant.Customer Service • Message Escalation.When a routine answer is not enough.Remote customer support often begins with an ordinary question.Occasionally, a custom... Show more

Trailer Technician - 310J (Shop OR Field)

master techKitchener, ON, ca
CA$38.00–CA$41.00 hourly
Full-time
Quick Apply

MasterTech is on the search for Shop OR Field 310J Trailer Technicians to join a stellar operation with great benefits and work perks.This is a great opportunity for an experienced Trailer Technici... Show more

Best Practice Consultant, Operational Services

sun lifeWaterloo, Ontario
Full-time

Month - Contract Opportunity ***.The Best Practice Consultant, Operational Services, provides hands-on coordination, execution and quality support across the People Operational Excellence team.The ... Show more

Marketing Coordinator

nerv technology d b a fluid ai medicalKitchener, Ontario, Canada, N2H 5L6
Full-time
Quick Apply

FluidAI is specialized in the development and deployment of data-driven surgical solutions, with an initial focus on general and gastrointestinal surgery.Our technologies integrate medical devices,... Show more

Therapist - Community Counselling, Youth Support Services

ray hopeKitchener, Ontario, Canada
Full-time

Full-Time (Contract) Therapist.Community Counselling, Youth Support Services.Position Hours: Monday to Friday, 8 hours per day.Contract ends September 3, 2027.Based on interview availability, appli... Show more

Sales Manager, Canada

intellijoint surgicalKitchener, ON, CA
CA$95,000.00–CA$115,000.00 yearly
Full-time
Quick Apply

Type of Position:  Full Time  Location :  Office Location - 809 Wellington St.Unit 2, Kitchener, ON  Seeking candidates located in Waterloo Region, GTA, and ... Show more

Community Facilitator (Outreach Worker) - Full time Permanent

traverse independenceKitchener, ON, CAN
CA$25.12 hourly
Full-time +1
Quick Apply

Traverse Independence is actively seeking full time Community Facilitators in the Kitchener/Waterloo, Ontario, Canada area.This position is for someone who wants more flexibility with their schedul... Show more

Project Technical Lead/Design Manager - Water/Wastewater

stantecWaterloo, ON
CA$106,700.00–CA$156,700.00 yearly
Full-time +1

Communities everywhere share the need for clean water.And as they work to meet that need, they’re facing new, more complex challenges every day.Our water professionals collaborate to contribute inn... Show more

ASSOCIÉ, AVANT DU MAGASIN

home depot canadaKitchener, ON, CA
CA$18.60–CA$19.60 hourly
Part-time

Vous aimez aider les autres à réussir et laisser votre marque? Vous éprouvez de la fierté à guider les clients vers les bonnes solutions pour leurs projets? Si, en plus de cela, vous êtes de nature... Show more

Senior Project Manager - MFCJP00017146

randstad canadaWaterloo, Ontario, CA
Temporary
Quick Apply

We are seeking a Senior Project Manager to lead the delivery of a complex, multi-workstream claims and operations implementation in partnership with an external vendor (Xodus).This role will be res... Show more

Dietary Aide (Server) – Seniors Living Retirement

s r seniors livingWaterloo, Ontario, Canada
Part-time +1

At our Seniors Living homes, we pride ourselves on creating a warm and welcoming culinary atmosphere with fantastic food.If you were working for us as a Dietary Aide, here are some of the things yo... Show more

Business Architect

bdoCaroline St,Waterloo,Kitchener
CA$77,000.00 yearly
Full-time

Putting people first, every day.BDO is a firm built on a foundation of positive relationships with our people and our clients.Each day, our professionals provide exceptional service, helping client... Show more

Human Resources Advisor

care partnersKitchener, ON
CA$55,000.00–CA$70,000.00 yearly
Full-time +1

Join Our HR Team as an HR Advisor!.Are you an HR professional who enjoys supporting leaders, navigating employee relations, and helping create consistent and positive workplace practices? As an HR ... Show more

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Veterinarian - Mitchell Animal Hospital

mhmiKitchener, Ontario, Canada
Full-time +1

Associate Veterinarian – Mitchell Animal Hospital, Kitchener, ON.At Mitchell Animal Hospital, we're more than just a veterinary clinic, we are a team that genuinely enjoys working together.We laugh... Show more

Director, Corporate Development

descartesWaterloo, ON, CA
Full-time

Descartes Unites the People and Technology that Move the World.The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex.By combinin... Show more

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Disability Absence Consultant (12-Month Contract)

Disability Absence Consultant (12-Month Contract)

sun lifeWaterloo, Ontario
4 days ago
Job type
  • Full-time
  • Temporary
Job description

Job Description

:

Reporting to Manager, People Operations (Absence Management). We are seeking a Disability Absence Consultant (12-month contract) to provide expert HR support within HR Shared Services (HRSS) and support Sun Life’s Salary Continuance program. The ideal candidate brings strong HR operations and disability absence experience, sound judgement, and the ability to collaborate effectively across teams.


What will you do?

  • Employee Support and Case Administration:Serve as a subject matter expert on the Salary Continuance program, processes and systems; resolve complex disability-related absence inquiries and escalate as neededProvide clear, empathetic guidance to employees on the disability absence process including timelines, required documentation and employee responsibilitiesAdminister Salary Continuance and disability-related absences across the leave lifecycle, including intake, documentation, case monitoring, employee follow-up, return-to-work, payroll status changes and LTD transitions
  • Process Improvement and Project Participation:Identify opportunities to strengthen audit controls, cross-functional collaboration, employee experience and escalation practices, and to streamline workflows and reduce manual tasksParticipate in Salary Continuance and absence management process reviews and workstreams; document findings and share practical recommendations and disability-management best practicesPartner with HR stakeholders to develop, test and implement agreed improvementsUpdate process documentation, communication templates and tools to reflect agreed improvements, and partner with Manager, People Operations (Absence Management) to update training materials
  • Cross-Functional Collaboration:Coordinate with Payroll, Benefits, Disability Case Managers, Workplace Accommodations, Employee Relations and HR partners to support accurate case administration and a consistent employee experience
  • Data, Policy and Compliance:Maintain accurate and timely employee data in HR systems and manage audits, reporting and data quality activitiesEnsure work complies with Salary Continuance program booklets, benefits contracts, approved process flows, data privacy requirements and applicable laws

What do you need to succeed?


  • Disability and Absence-Management knowledge
  • Operational Case Management
  • Employee-Centred Support & Communication
  • Process Improvement and Continuous Learning
  • Stakeholder Collaboration and Influence
  • Risk Awareness, Judgment and Escalation
  • HR Systems Proficiency
  • Strong Attention to Detail, Data Accuracy and Organization

What's in it for you?


  • The opportunity to move along a variety of career paths with amazing networking potential
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential
  • We’re honoured to be recognized as a 2025 Best Workplaces in Ontario by Great Place to Work® Canada
  • We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health

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