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The Rental Host will be responsible for ensuring all Nia Centre For the Arts Rental partners and program participants are supported during programs, events and rentals of our space, ensuring we create a safe and welcoming space.
Contract Duration or Full Time Hours :
The Rental Host will be a part-time role that involves a minimum of 21 hours per week to support the Operations and Program team. Our Ideal is to bring on this candidate from Fall 2024 - Summer 2025
Heres how youll make a difference :
General Duties
Be a welcoming presence at our front desk for visitor and clients
Enthusiastically provide rental information to any client or guest on site
Contribute to creating and maintaining an inspiring, inclusive, welcoming and safe shared space
Support with setup and tear down for community programming and events
Facilitate tours of our Centre to potential rental clients and community partners
Tidy, clean and rearrange furnishings and miscellaneous arts materials as needed
Direct all potential new customers to our Operations team and the online booking system
Complete a daily log for all shifts and support any operational / programming tasks
Provide building access for the necessary event and tech staff
Follows policies and procedures for Health & Safety standards and work in a safe manner
Follow Nia Centre protocols for programming and Rental Bookings
Programming & Event Bookings
Ensure the facility is set-up prior to rental client(s) arrival spaces have all items they have requested
Greet rental and / or programings client to the building and conduct a facility walkthrough
Support rental bookings as needed providing a helping hand if required and ensure applicable guidelines are followed
Support some administrative task for day of booking
Conduct a final walkthrough of facility post rental / event to secure the space prior to departure and follow closing procedures
Event Specific Booking
Provide white glove support for our event clients to ensure they are supported during the duration of their event
Confirm any required security staff arrives as per the booking instructions
All booking with alcohol on site abides by the SOP requirements
Collect and confirm the client has the Certificate of Insurance
Confirm all hired staff area fulfill their contracted duties
Network with guests to facilitate repeat rentals
Youll thrive here if you :
Love to engage with a wide variety of people in support of the growth and excellence of the Afro-Diaspora community
Care for community and facilitating an exceptional customer experience
Excel in Event Planning and execution
Thrive in a dynamic work environment and have a passion for learning new skills
Artistically minded and care about the elevation of Afro-Diasporic Artist
Demonstrate an ability to work independently and can collaborate well with a team
Demonstrate the ability to manage high volumes of people and are able to provide direction during an incident or emergency situations
Worked with MAC operating system, booking software and social media platforms (Meta, X, Wordpress and etc)
Our Ideal Candidate will have :
3 years experience providing exceptional customer service
3 years of experience with problem solving skills
Excellent verbal communication skills, possess patience and effective conflict
Strong people skills, able to enforce guidelines as needed
Ability to facilitated day of event details, considering all individuals onsite rental client, building staff, programing participants of the Nia Centre community
Attentive to details and able to generate a daily report on the event proceedings
Availability to work weekends and evenings
Must be over 19 years of age
Smartserve certification is required
A police check will be required
Experience with event security
Knowledge of First Aid and Health & Safety protocols
Our Commitments :
Hone your craft with a dynamic team. We provide opportunities to develop your skills and knowledge. We work collaboratively and flexibly, with opportunities to shape a flexible working style to fit the needs of the ever changing work environment
Nia Centre is strongly committed to equity and inclusion within the community and encourages applications from all qualified candidates including Persons with Disabilities, Persons of Colour, Indigenous and 2SLGBTQIAP community members
We thank all applicants in advance, however only those selected for an interview will be contacted