Call center Jobs in Saint-Bruno-de-Montarville, QC
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Call center • saint bruno de montarville qc
Last updated: 8 hours ago![Data Center Manager [#4793]](https://cdn-dynamic.talent.com/ajax/img/get-logo.php?empcode=catsone-ats&empname=Alteo)
Alteo is looking for a Data Center Manager for a permanent position based on the South-Shore of Montreal.Reporting to General Management, you will be a member of the company's management committee ...Show moreLast updated: 30+ days ago
Be part of AIM's growing success.American Iron & Metal Company (AIM) is a recognized global leader in the metals recycling industry, with over 125 locations and 4,000 employees worldwide.We have co...Show moreLast updated: 30+ days ago
We are currently looking for a Team Leader, HR Contact Center, to join our payroll and human resources team in Brossard.This person must be dynamic, focused and have excellent customer service skil...Show moreLast updated: 30+ days ago
We're Hiring : Bilingual Contact Centre Agent (Tuesday–Saturday, 11 : 30am–8 : 00pm).Are you passionate about delivering exceptional customer service and fluent in both English and Frenc...Show moreLast updated: 9 days ago
Company description Alterfina is an alternative financing company.Our mission is to offer credit solutions tailored to our customers' needs, placing them at the heart of our services to promote the...Show moreLast updated: 5 days ago)
TD Auto Finance (TDAF) offers extensive financing solutions for the Prime and Non-Prime automotive markets, as well as for recreational and leisure vehicles.
At TDAF Customer Assistance, our role is...Show moreLast updated: 30+ days ago
Remote Market Research Panel - Call Center Agent Welcome (Part Time / Full Time) - No Experience.Our company is looking for qualified candidates to take part in paid national and local focus groups...Show moreLast updated: 30+ days ago
VIRTUAL59 - REMOTE / TELETRAVAIL - ON - BMO.Understands customer needs and provides wealth and investment-related sales and service to BMO customers or prospects.
Advises customers on wealth and inves...Show moreLast updated: 30+ days ago
Automotive glass technology is helping transform how we experience the road.At Belron Canada , the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why ...Show moreLast updated: 7 days ago
Amazon Web Services (AWS) est en forte croissance et est à la recherche d’un technicien d’exploitation de centre de données pour rejoindre son équipe d’exploitation des infrastructures de centre de...Show moreLast updated: 19 hours ago
Are you a highly skilled Network Engineer with CCIE Lab Certification looking to work in a dynamic financial banking environment? We are seeking an experienced professional to play a critical role ...Show moreLast updated: 1 day ago
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 19 days ago
LOC13052 1000 Boul Marie Victorin,Longueuil,Quebec,J4G 1A1,Canada.Titre du poste : Inspecteur autorisé, Centre des Moteurs.
Inspecteur Autorisé Centre des Moteurs.À propos de Pratt & Whitney Canada.P...Show moreLast updated: 10 hours ago
Le Centre de santé Tulattavik de L’Ungava est situé à Kuujjuaq.Il dispense l’ensemble des services de santé et services sociaux dans la partie est du Nunavik.
Il dessert sept communautés Inuites ave...Show moreLast updated: 30+ days ago
Are you a good listener, empathetic, and do you enjoy serving others? Are you looking to give meaning to your work, to be proactive while being part of the solution? At Cogir, we need people like y...Show moreLast updated: 5 days ago
Job Description : It’s time to take your sales career to the next level.Every day you’ll be at the center of it all.Your goal? Create meaningful connections with every customer, with your personaliz...Show moreLast updated: 8 hours ago
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Call Center Representative Agent experience needed.Call ...Show moreLast updated: 6 days ago
Data Center Manager [#4793]
AlteoMontreal South-Shore, QC, CanadaPermanent
Surveillance Center Video Agent
American Iron & MetalMontréal-Est, QC, CAFull-time +1
Team Leader, HR Contact Center
Cogir ImmobilierBrossardFull-time +1
- Promoted
Bilingual Contact Centre Agent
People StoreBrossard, QC, CanadaFull-time
- Promoted
Bilingual Technical Team Leader - Collection (Hybrid role, 2d. / week from the St-Hubert office)
AlterfinaSaint-Hubert, CAFull-time
French Bilingual Contact Centre Representative – TD Auto Finance, Customer Assistance Specialist
The Toronto-Dominion Bank (Canada)Brossard, QuébecFull-time
Remote Market Research Panel - Call Center Agent Welcome - No Experience
Apex Focus GroupLongueuil, Quebec, CanadaRemote
Full-time +1
Investment Specialist - BMO Investment Center
BMOREMOTE / TELETRAVAIL, QC, CANRemote
Full-time +1
- Promoted
Service Center Manager - Lebeau
Lebeau Vitres d’autosSaint-Hubert, CAFull-time
- New!
Technicien d’exploitation de centre de données / Data Center Operation Technician, DCC Communities
Amazon Data Services Canada, Inc.Longueuil, QC, CanadaFull-time
- Promoted
Network Engineer
HRConnectsGreater Montreal Metropolitan Area, CanadaFull-time
- Promoted
Senior Advisor, Health and Safety - Distribution Center
RONABoucherville, QC, CanadaFull-time
- Promoted
- New!
Inspecteur autorisé, Centre des Moteurs - Authorized Inspector, Engine Center
Pratt & WhitneyLongueuil, Quebec, CanadaFull-time
Infirmier(ère) en résidence pour personnes âgées / Nurse (Kuujjuaq) 4000-230
CSTUQC, CAPart-time
- Promoted
Multi-Service Center Manager
COGIR ImmobilierMontréal East, CAFull-time +1
- New!
Retail Sales Consultant SAN BRUNO TOWNE CENTER
AT&TSan Bruno, CanadaFull-time
- Promoted
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroupSaint-Joseph-du-Lac, Quebec, CanadaRemote
Full-time +1
Data Center Manager [#4793]
AlteoMontreal South-Shore, QC, Canada30+ days ago
Job type
- Permanent
Job descriptionContribute to the preparation and presentation of customer proposals Establish an overview of customer infrastructures to be able to submit recommendations for technological optimization. Analyze customer needs and determine the appropriate strategy to meet them, in terms of planning, budgeting, resource allocation, etc. Carry out IT management mandates (managed services) for certain major customers Ensure efficient handling of customer requests, according to the required prioritization and workload, as well as the strengths and aptitudes of team members. Be actively involved in the resource hiring process Ensure team mobilization and full compliance with internal policies Oversee development plans for team members, participate in the implementation of the annual appraisal process, etc. DEC / BAC in IT or equivalent 5+ years' experience in data center management Mastery of data center infrastructures and environments Experience in managing technical teams Experience working in an SME environment (asset) Knowledge of ITIL practices (asset) Leader with strong interpersonal and communication skills Excellent work organization and planning skills Ability to propose creative and innovative solutions Respect for commitments Naturally results-oriented and focused on customer satisfaction Stress tolerance Excellent adaptability Assurer l’intégrité technique et opérationnelle des centres de données (impliquant la totalité de l’infrastructure TI qui supporte les services hébergés) Assurer le bon fonctionnement de l’électromécanique, allant de la fourniture d’énergie au refroidissement. Vous serez également garant de la sécurité physique des centres de données (ex. contrôle des accès, protection anti-feu, etc.) Veiller à ce que les incidents, demandes de services et problématiques soient gérés efficacement selon les meilleures pratiques (ITIL) et les ententes des niveaux de services clients établies (SLA) Gérer et coordonner le support de pannes Diriger les activités au sein de l’équipe, incluant la planification, l’organisation du travail et la coordination des travaux S’assurer que les différents projets soient réalisés de façon efficace et livrés dans les délais et budgets prévus S’assurer que les travaux de maintenance et activités récurrentes (ex. sauvegardes) soient réalisés efficacement et correctement Mesurer, suivre et présenter la performance des centres de données (via des indicateurs spécifiques) Gérer, contrôler et maintenir l’inventaire des équipements, de façon à disposer en tout temps de matériel suffisant pour respecter les objectifs de livraisons fixés (SLA) Développer une vision stratégique en support aux besoins de l'entreprise, en s’appuyant sur les standards, meilleures pratiques et normes spécifiques aux centres de données Effectuer une vigie continue des dernières nouveautés en TI et évaluer la pertinence de ces avancées pour l’organisation Développer et maintenir des liens d’affaires stratégiques avec les fournisseurs tout en s’assurant de négocier efficacement les propositions associées Auditer la mise à jour de la documentation des procédures d’utilisation, de la documentation technique et des processus Contribuer à la préparation de propositions clients puis à leur présentation Établir une vision d’ensemble des infrastructures clients pour être en mesure de leur soumettre ensuite des recommandations d’optimisations technologiques Procéder à l’analyse des besoins de nos clients puis déterminer la stratégie adéquate pour y répondre, en matière de planification, budgétisation, allocation de ressources, etc. Accomplir des mandats de Direction TI (services gérés) pour certains clients majeurs S’assurer de la prise en charge efficace des demandes clients, selon la priorisation requise et en fonction du lot de travail ainsi que des forces et aptitudes des collaborateurs de l’équipe S’impliquer activement dans le processus d’embauche des ressources Assurer la mobilisation d’équipe et garantir le plein respect des politiques internes Superviser les plans de développement des collaborateurs de l’équipe, participer à la mise en œuvre du processus d’évaluation annuelle, etc. DEC / BAC en TI ou l'équivalent 5+ années d’expérience en gestion de centres de données Maitrise des infrastructures et environnements propres à un centre de données Expérience en gestion d’équipes techniques Expérience de travail dans un environnement de PME (atout) Connaissances des pratiques ITIL (atout) Leader avec de fortes qualités relationnelles et de communication Excellent sens de l’organisation du travail et de la planification Habileté à proposer des solutions créatives et innovantes Respect des engagements Naturellement orienté vers les résultats et la satisfaction client Tolérance au stress Excellente capacité d’adaptation
Alteo is looking for a Data Center Manager for a permanent position based on the South-Shore of Montreal.
Reporting to General Management, you will be a member of the company's management committee and work daily with a multidisciplinary team of IT experts. You will be responsible for the management of two data centers, ensuring efficient handling of customer requests, while being actively involved in the operational management of your department. Drawing on your leadership skills, but also on your experience in work planning and organization , you will act as a key player in customer satisfaction and the development of your staff.
Responsibilities :
Manage two data centers
- Ensure the technical and operational integrity of the data centers (involving the entire IT infrastructure supporting hosted services)
- Ensure the smooth running of electromechanical systems, from power supply to cooling. You will also be responsible for the physical security of the data centers (e.g. access control, fire protection, etc.).
- Ensure that incidents, service requests and issues are effectively managed according to best practices (ITIL) and established customer service level agreements (SLAs).
- Manage and coordinate outage support
- Lead team activities, including planning, organizing work and coordinating tasks
- Ensure that projects are completed efficiently and delivered on time and on budget
- Ensure that maintenance work and recurring activities (e.g. backups) are carried out efficiently and correctly.
- Measure, monitor and present data center performance (via specific indicators)
- Manage, control and maintain the equipment inventory, so that sufficient material is available at all times to meet delivery targets (SLA).
- Develop a strategic vision in support of business needs, based on standards, best practices and norms specific to data centers
- Continuously monitor the latest IT developments and assess their relevance to the organization
- Develop and maintain strategic business relationships with suppliers, while ensuring effective negotiation of related proposals
- Audit the updating of user procedures, technical documentation and processes
Contribute to business development
Manage team members and participate in various HR processes
Profile :
Alteo est à la recherche d'un Directeur centre de données pour un emploi permanent basé sur la Rive-Sud de Montréal.
Relevant de la direction générale, vous serez membre du comité de gestion de l’entreprise et travaillerez quotidiennement avec une équipe d’experts TI multidisciplinaire. Vous aurez en charge la direction de deux centres de données et assurerez une prise en charge efficace des demandes des clients, tout en étant activement impliqué dans la gestion opérationnelle de votre département. En vous appuyant sur votre leadership, mais également sur votre expérience en planification et organisation du travail , vous agirez à titre de joueur clé dans la satisfaction de la clientèle et l’épanouissement de vos collaborateurs.
Responsabilités :
Diriger deux centres de données
Contribuer au développement des affaires
Gérer les membres de l’équipe et participer aux différents processus RH
Profil :