Call center Jobs in Montreal-Est, QC

Salute is a leading provider of cutting-edge Data Center Infrastructure Services dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service. As we continue to grow we are seeking a dynamic and experienced Data Center Site Manager to join our team and drive our relationships with hyperscale clients to new heights.

Job Description :

The Data Center Site Manager (DCSM) is responsible for ensuring that all electrical mechanical and fire / life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment daily corrective work and emergency response to emergent issues.

The DCSM serves as an expert technical resource reporting to the Regional Director and interacting with On-Site Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes but is not limited to standby diesel generators switchgear UPSs PDUs AHUs chillers cooling towers chemical treatment systems pumps motors VFDs and building automation systems.

Responsibilities :

Core Responsibilities will include but not limited to :

• Empowering a culture of safety security compliance and transparency in all aspect of datacenter activities
• Leading and managing a team of high-performing individual contributors at a data center site and their ongoing talent development
• Financial administration of site activities and staff members tracking budgets payments and pay cycles.
• Managing and overseeing datacenter site services resources and deployment across the data center for the client in Montreal
• Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels
• Analyzing production operations and initiate corrective actions to ensure operational stability
• Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion
• Learn live and coach the Salute culture and values. Lead through change and challenge by bringing clarity generating energy and delivering success
• Operate monitor maintain and respond to abnormal conditions in facilities systems.
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering mechanical and maintenance trades
• Conduct periodic inspections of building systems i.e. HVAC electrical distribution maintain mechanical equipment rooms to ensure clean and safe conditions
• Rapid response investigation and management of indoor emergency situations and air quality complaints
• Have a complete working knowledge on creating closing and tracking work requests (WR). Initiate or respond to work orders follow-up and verify completion of work
• Monitor performance / note deficiencies of service contractors and recommend changes as necessary
• Managing the workload across all shifts and resources ensuring a balanced approach to work activity tasks and the accomplishment of results and outcomes.
• In collaboration with the Human Resources manager performing the functions and planning regarding shift cycles people and resource deployment payment salaries and other related staff activities as they may arise
• Perform other related duties and responsibilities as assigned by management

Additional responsibilities will include but not limited to :

Qualifications :

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department at for more information.

Required Experience :

Manager

Key Skills

Children Activity,Feed,ASP.NET,Corporate Strategy,Health And Safety Management

Employment Type : Full-Time

Experience : years

Vacancy : 1