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Call center agent Jobs in Thunder Bay, ON

Last updated: 2 days ago
  • Promoted
French - English Bilingual Insurance Agent

French - English Bilingual Insurance Agent

Independence Pet HoldingsOntario, Canada
CA$40,900.00–CA$50,000.00 yearly
Full-time
Independence Pet Holdings (IPH).We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets.As a lead...Show moreLast updated: 23 days ago
  • Promoted
Training Administrator

Training Administrator

The Travel CorporationOntario, Canada, Canada
Full-time
Training Administrator – Join Our Team!.Are you passionate about delivering impactful training and fostering a culture of knowledge and excellence? Join Uniworld Boutique River Cruises, part of The...Show moreLast updated: 11 days ago
Insurance Agent

Insurance Agent

AO Globe Life - Nicole MilkovichON, CA
Quick Apply
Say Goodbye to the Office : Transition to a High-Earning Remote Insurance Career Redefine Your Career : Make a Real Impact with AO At AO, we believe in the power of human connection.We're not just se...Show moreLast updated: 15 days ago
Early Childhood Assistant (On Call Relief / Supply Work)

Early Childhood Assistant (On Call Relief / Supply Work)

Yonge Street MissionOntario, CA
CA$31.14–CA$39.37 hourly
Yonge Street Mission (YSM) is a vibrant, non-profit Christian organization leading a collective movement to end chronic poverty in Toronto. Since 1896, we’ve worked to transform the lives of people ...Show moreLast updated: 30+ days ago
  • Promoted
Agent de communication et liaison communautaire

Agent de communication et liaison communautaire

Conseil scolaire de district catholique des Aurores boréalesThunder Bay, Ontario, Canada
CA$57,486.00–CA$70,466.00 yearly
Full-time
Siège social situé à Thunder Bay (Ontario).Affectation permanente à temps plein (1,00).Sous la supervision de la direction du Service des communications, la personne participe à la réalisation des ...Show moreLast updated: 9 days ago
Call Center Admin Agent

Call Center Admin Agent

Grill HeroOntario, Canada
Part-time
Call Center Admin Agent Role Description : .What began as a small summer venture has grown into North America's trusted brand to offer 360-degree grill services. In doing so, Grill Hero enhances their...Show moreLast updated: 15 days ago
  • Promoted
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Arrow Workforce SolutionsOntario, Canada
CA$22.00 hourly
Full-time
Title : Bilingual Call Center Agent.Location : Remote (Candidate's Location preference is within GTA, ON).Hours : 8 : 30 AM - 5 PM (Monday - Friday, Weekends as needed). Respond to inbound customer calls...Show moreLast updated: 2 days ago
  • Promoted
Remote Insurance Agent

Remote Insurance Agent

HMG CareersThunder Bay, ON, Canada
Remote
Full-time
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ...Show moreLast updated: 12 days ago
Land Agent

Land Agent

Scott Land LtdOntario
CA$50,000.00–CA$150,000.00 yearly
We are hiring a Land Agent in Ontario!.Are you an enthusiastic, motivated Land Agent who wishes to advance their career? If so, Scott Land & Lease has immediate openings for Junior, Intermediate & ...Show moreLast updated: 30+ days ago
technical support agent

technical support agent

Global Wireless Solutions Inc.ON, CA
CA$29.00 hourly
Permanent
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 1 to less than 7 months. Report on the performance of computer systems and ne...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupThunder Bay, ON, Canada
CA$850.00 weekly
Remote
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No call center representative agent experience needed.Call ...Show moreLast updated: 25 days ago
Developmental Services Worker (On Call)

Developmental Services Worker (On Call)

York Region District School BoardOntario, Canada
CA$17.23–CA$18.31 hourly
Developmental Services Worker (On call) The Greater Essex County District School Board invites application packages from persons qualified for the Bargaining Unit position of Developmental Services...Show moreLast updated: 30+ days ago
Letter Carrier - Delivery Agent

Letter Carrier - Delivery Agent

Canada PostThunder Bay, ON, CA
CA$22.68 hourly
Temporary
Canada Post is an exciting place to work! And you can be part of it!.We deliver billions of items to Canadians each year – and you can be a big part of making this happen.As a temporary, on-call de...Show moreLast updated: 30+ days ago
Agent de service client et soutien logiciel

Agent de service client et soutien logiciel

ACCEO Solutions Inc.Ontario, Canada
CA$45,000.00–CA$55,000.00 yearly
Remote
Full-time
Spécialiste en support client / Customer Service Agent.ACCEO Solutions cherche un spécialiste en support client pour joindre notre équipe support clientèle. Les principales responsabilités de l'agen...Show moreLast updated: 30+ days ago
WFH Customer Service Representative / Collector

WFH Customer Service Representative / Collector

NCRI Inc.Ontario
CA$16.00 hourly
Remote
NCRI is growing stronger and is seeking a WFH Customer Service Representative / Collector to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and...Show moreLast updated: 30+ days ago
  • Promoted
Freight Broker Agent - Experience Required

Freight Broker Agent - Experience Required

Logistic Dynamics Inc.Ontario, CA
Full-time
Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based...Show moreLast updated: 30+ days ago
guest service agent

guest service agent

ClublinkON, CA
CA$17.20 hourly
Full-time
Heures de travail : 30 to 44 hours per week.Secondary (high) school graduation certificate.Register arriving guests and assign rooms. Process group arrivals and departures.Take, cancel and change roo...Show moreLast updated: 30+ days ago
Store Manager (CAN) - Intercity Shopping Center

Store Manager (CAN) - Intercity Shopping Center

The Body ShopThunder Bay, ON, CA
CA$42,000.00 yearly
As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will drive the store & your team to deliver retail excellence, strong sales results ...Show moreLast updated: 30+ days ago
Bilingual Call Center Representative (French / English)

Bilingual Call Center Representative (French / English)

Canadian Tire CorporationEmplacement mobile Ontario [F009]
CA$27.00–CA$28.00 hourly
Bilingual Call Center Representative - (French / English).Join an award winning team that dreams big and works together to provide Canadians from coast-to-coast the customer service they’ve come to c...Show moreLast updated: 30+ days ago
Executive Protection Agent

Executive Protection Agent

AFIMAC CanadaOntario, CA
CA$45.00 hourly
Full-time
AFIMAC Canada is seeking experienced Executive / Close Protection Agents to join our elite security team.The ideal candidates will have a proven track record in providing close protection services to...Show moreLast updated: 16 days ago
French - English Bilingual Insurance Agent

French - English Bilingual Insurance Agent

Independence Pet HoldingsOntario, Canada
23 days ago
Salary
CA$40,900.00–CA$50,000.00 yearly
Job type
  • Full-time
Job description

Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.

Job Summary

We are seeking a French Bilingual Insurance Agent who will report to the Supervisor, Customer Service. The Bilingual Insurance Agent is responsible for assisting customers by providing information about products and / or services, answering questions, and resolving problems and issues. This role can expect 5-10% of their communications to take place in French, with the remainder in English.

Job Location : Remote – Oakville, Ontario

Pay Range : $40,900-50,000 / annum

Main Responsibilities

  • Responds to internal and external inquiries within stated service level agreements.
  • Manages incoming contacts regarding members questions, customer complaints, products, warranties, and general customer inquiries in accordance with quality and processing guidelines.
  • Analyzes, researches, and resolves problems and discrepancies for member accounts.
  • Maintains product knowledge, and awareness of customer services policies, and / or store policies.
  • If applicable, maintains understanding of federal and state regulations to include compliance.
  • Performs other duties and responsibilities as assigned.

Qualifications

  • 2 years customer service, call center, or relevant experience
  • Must have and maintain OTL License or must obtain within 45 days of hire
  • Proficiency in both English and French- reading, writing, and speaking both languages smoothly and without hesitation
  • All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following :

  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)