Account Manager, Group Benefits.Our client is searching for an Account Manager, Group Benefits.This role will be responsible for maintaining relationships with new and existing clients, providing i...Show moreLast updated: 20 days ago
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Our client is searching for an Account Manager, Group Benefits. This role will be responsible for maintaining relationships with new and existing clients, providing information and guidance on all aspects of group benefits plan design, implementation and ongoing support. A successful candidate will provide excellent customer service to all clients. This role reports directly to the Head of Group Benefits.
Your success will be defined by your ability to :
Meet with current and prospective clients to obtain employee benefit data, plan, design, employee census data, cost-sharing arrangements, premium / rate structure, historical premiums, claims and experience data
Review and analyze plan designs, providing comments, recommendations and advice
Design customized employee benefit plans for organizations while being cognizant of budget restraints
Compile and summarize information for submission to the underwriting team
Assist in presenting employee benefit proposals to current and prospective clients to solicit their business
Draft employee communications and coordinate with clients
Coordinate employee enrollment with client human resources staff
Answering general employee benefits queries from all clients
Assist clients with employee claims or claims management issues
Build and establish relationships within the team and external partners
Support sales and business development team in selling and quoting new business
Support client management team as required
Other duties as assigned
Your strengths include :
3+ years of related experience with in-depth knowledge of group benefit products, financial mechanisms as well as applicable legislation across Canada
Post-secondary education in Business Administration or equivalent experience is considered an asset
Life and Accident and Sickness licensed considered as an asset; Licensing within 6 months of starting may be a requirement depending on duties confirmed
Certified Employee Benefits Specialist (CEBS) designation or Group Benefits Association (GBA) is considered an asset
Experience with a brokerage, consulting, and carrier environment considered a strong asset
Proficiency in MS Office products with intermediate to advanced Excel skills
Fluent in English with proven competencies in verbal and written communication is required
Fluent in French with proven competencies in verbal and written communication is an asset
Strong communication and interpersonal skills
Clean driving record and valid class 5 license
Ability to travel on occasion out of town or some overnight travel