This is a great work from home opportunity that will allow you to re-imagine an all-new career journey and develop friends for life at the same time.
We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Daifuku, there’s real career (and personal) growth potential.
In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Inside Sales Representative working from home, you will :
Provide inbound and outbound customer support using a call flow guide
Ask probing questions
Persuade customers to into additional products and / or services
Use product knowledge, build client relationships, and find new ways to retain customers
Track, document, and retrieve information in databases
Offer additional products and / or services with every interaction
Maintain broad knowledge of client products and / or services, such as : smartphones, tablets, computers, and wearables; Familiarity with iOS and / or MacOS, or comparable technology is preferred
Deliver expert customer experiences with a smile.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.
Other qualifications for our Inside Sales Representative (Remote) role include :
1+ year of soft sales experience (upselling / recommending products or services, soliciting, telemarketing, etc.)
A basic understanding of upselling, persuasion, building relationships, and communication skills
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
High Speed internet (no wireless / hotspots or satellite) and a smartphone
Must reside in Canada or have a valid Canada address for residence
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