Bilingual Receptionist / Administrative Assistant - Insurance

Job Posting : BILINGUAL (FRENCH / ENGLISH) Receptionist / Office Administrator at Desjardins Insurance

Location : Dieppe, NB

Full-Time

About Desjardins Insurance :

Desjardins Insurance stands as a leading provider in the insurance industry, committed to delivering exceptional service and support to our clients.

We are currently seeking a highly organized, detail-oriented Bilingual Receptionist / Office Administrator who excels in a dynamic environment to join our team.

Job Summary :

The Receptionist / Office Administrator plays a crucial role in supporting the agency's operations and client services. This position is perfect for a proactive multitasker who can efficiently handle administrative duties and ensure seamless office operations.

Key Responsibilities :

• Communication Management :
• Answer and manage incoming calls including screening, redirecting, and noting messages.
• Distribute messages and calls to appropriate personnel or departments.
• Operational Support :
• Oversee critical beginning of the day tasks, such as managing non-payments to ensure operational smoothness.
• Manage 'Messages to Return' boxes, ensuring timely distribution and action.
• Handle bank deposits and payments with high accuracy.
• Administrative Duties :
• Assist in processing and distribution of mail, packages, and deliveries.
• Support sales and service teams to meet office's client service and sales objectives.
• Supply and Resource Management :
• Order and manage inventory of office supplies and essentials.
• General Support :
• Assist with document preparation, scheduling, and project coordination as assigned.

Required Qualifications :

• Associate's degree or higher in office administration, business administration, or a related field preferred.
• At least 2 years of experience in a receptionist or office administrator role, with demonstrated competency in administrative tasks.
• Exceptional communication and interpersonal skills.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Proficiency in MS Office suite and familiarity with office management systems.
• Commitment to high levels of customer service and support.
• General Insurance Licensing is preferred (Level 1 or Level 2), but not required at time of interview.
• Fully bilingual in English and French, with strong written and verbal communication skills.

Why Join Desjardins Insurance?

• Salary range from $45,000 to $50,000, with additional commission opportunities, rewarding performance.
• Extensive health coverage (medical, dental, vision) starting after a three-month probationary period.
• Career growth opportunity and advancement through professional development programs.

Application Process : Interested candidates should submit a resume and cover letter outlining their qualifications and experience to [email protected].