Bilingual Customer Service Representative
MT Talent Solutions Inc.
Burlington, Ontario, Canada
34 $-38 $ / heure (estimé)
Temps plein
Bilingual (French) Customer Service Representative
Location : Burlington, ON
Overview :
MT Talent Solutions is proud to partner with a global market leader in their sector. With over 8000 employees and 100 years in business, they are looking to expand their Bilingual Customer Service team.
If you are a strong communicator, passionate about providing white-glove customer service, and have exceptional written and oral French language skills, this role is for you!
Here’s what you’ll do :
- customer inquiries, requests, and needs in a courteous manner reflecting the company’s values.
- customers with modifying orders.
- customers on product availability, new product features and innovations.
- and updating accounts accurately.
- with customers to create and modify orders, arrange deliveries and pickup.
- with the team proactively to achieve company targets and objects.
- to effectively and collaboratively with all departments, as well as any external partners.
Here’s what you’ll need to be successful :
- be fluently bilingual (oral and written) in French.
- education in Business, Supply Chain or similar is an asset.
- least 2 years’ experience in a customer service role.
- computer skills including MS Office. SAP, CRM and / or ERP experience is an asset.
- in a B2B customer service role, specifically building materials or furnishings is an asset.
- passion for providing excellent service, strong attention to detail and problem solving skills.
- proactive attitude with an ability to take initiative, multi-task, prioritize work to ensure deadlines and quality of service standards are met.
Here’s what in it for you :
- compensation package including benefits, employer RRSP matching program.
- exceptional culture with a strong emphasis on employee experience, growth and professionalism.
- stable organization with a growing Canadian stance equating to ample room for personal and career progression.
- leadership team that values open communication, encouragement and recognition.
- for professional growth and trainings, seminars.
Il y a 9 jours