Manager, Informatics

Detailed Overview

The Manager, Informatics is responsible for providing leadership in the development, implementation and uptake of health informatics, clinical and corporate information systems within Fraser Health (FH).

The Manager, Informatics works with FH Leadership, Corporate, and Clinical Support Services to lead the development and implementation of health and corporate information systems to improve corporate and clinical work processes and patient / employee outcomes.

As a member of the Informatics leadership team, the Manager is part of a coordinated effort to move forward the health, clinical and corporate informatics vision for FH and to work collaboratively with other team members in promoting new technologies and best practice for service delivery.

Responsibilities Provides leadership in the development of health and corporate information systems and applications including identifying opportunities to move to electronic information capture and distribution, maintaining a multi-departmental authority-wide view of systems to support the adoption of health and corporate information systems.

Plans and manages the support of the evolution and adoption of health and clinical / corporate information systems projects and leads strategies to reduce dependence on paper-based personal health and corporate records.

Develops and maintains the processes necessary to facilitate care provider and employee access to electronic health and corporate information systems, applications and tools.

Works collaboratively as a member of the Informatics leadership team by functioning as part of a coordinated effort to move forward the health and clinical / corporate information management agenda of FH and by promoting and adopting best practice models for service delivery.

Works with business process leaders in financial, corporate, and clinical areas to identify current workflow processes and opportunities for improvement through the effective use of information systems and technologies.

Identifies innovative approaches for information capture, storage, and retrieval and ensures that standards related to the management of personal health, employee or corporate information are maintained and enhanced.

Accountable for project priorities for the health authority and ensures that projects are executed in accordance with FH project management standards and that necessary project resources are in place to ensure successful implementation, in collaboration with assigned business areas.

Ensures the ongoing management / maintenance of negotiated vendor contracts. Negotiates contracts with vendors, ensures payment schedule is distributed, and vendor is upholding contract provisions.

Manages assigned staff by selecting employees, directing, supervising, and evaluating staff to ensure effective performance of duties, promoting, disciplining and initiating employee terminations.

Ensures the implementation of correct human resource standards and procedures, including performance evaluation, education, and orientation as well as compliance with applicable acts, regulations and collective agreements.

Interprets and administers collective agreements, if applicable, covering all bargaining unit employees. Investigates and responds to grievances of a confidential nature.

Represents management up to and including Step 3 of the grievance process. Attends Third Party Hearings with the representative of the Employer.

Manages multiple department project budgets under the direction of the Director, by performing activities such as approving and tracking expenditures, identifying budget discrepancies, allocating funds across the areas of responsibility, and providing input into budget development.

Prepares or provides statistical information on workload measurement, department activity, quality assurance and clinical use on a scheduled or requested basis.

Participates on assigned internal and external committees, represents Fraser Health as a decision maker on external opportunities to achieve desired outcomes.

Qualifications Education and Experience Bachelor's Degree in Health Information Management or a related field plus seven years management experience in a medium to large sized organization working with computerized health information systems, or an equivalent combination of education, training, and experience.

Experience with acute care electronic health information systems. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional / Technical Capabilities Demonstrated knowledge of health and corporate information systems. Demonstrated ability to lead, manage, plan, and implement within the area of responsibility.

Demonstrated ability to work effectively within a highly dynamic environment. Demonstrated ability to be effective in an environment subject to continuous change.

Working knowledge of applicable regulations, legislation, and collective agreements. Physical ability to perform the duties of the position.

Proficiency in the use of personal computers