hotel receptionist
Manoir Hovey 1985 Inc
North Hatley, QC, CA
18 $ / heure (estimé)
Permanent
- Education : Other trades certificate or diploma
- Experience : 7 months to less than 1 year
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Provide customer service
Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Work Term : Permanent
- Work Language : French
- Hours : 40 hours per week
Il y a 8 jours