HR Case Manager

The University of Cambridge is one of the foremost global Universities andwidely recognised as a renowned centre for research, education, andscholarship.

We employ more than 13,000 staff, approximately half ofwhom are academic or research staff and the other half are professionalservices staff.

Our Human Resources (HR) Division supports our academicand non-academic Departments to achieve the University's mission tocontribute to society through the pursuit of education, learning andresearch at the highest international levels of excellence, whilst also seekingto ensure that the University continues to maintain and enhance itsreputation as a leading employer.

The Role :

This is an exciting opportunity to be part of a new specialist employee relations team to deliver a high quality and responsive centre of expertise in casemanagement and investigations.

As one of the University's specialists for advisingon formal employee relations matters, you will work closely with a range of departments and experienced professionals particularly legal services, HR Business Partners, and the Policy, EDI, and L&D teams.

The HR Case Managers will be responsible for managing and supporting a portfolio of formal employee relations cases from commissioning through to resolution.

You will provide advice, coaching and innovative solutions in line with the University's policies. You will also proactively identify, develop and deliver continuous improvements to service delivery, support policy development and contribute to interventions to promote good employee relations.

This will include the coordination and promotion of the internal Mediation and Facilitated Discussion Service to encourage early informal dispute resolution.

You will directly manage and support the development of a HR Case Coordinator, who will provide administrative support for case management.

There are four permanent opportunities within this new team and one temporary role in a local Departmental HR team to provide some additional capacity for 18 months.

What you will need :

• A comprehensive and up-to-date understanding and practical application of employment law with significant experience in dealing with complex high-risk employee relations cases in a large complex organisation.
• Effective communication, coaching and influencing skills with a collaborative approach able to quickly build good working relationships with a diverse range of stakeholders at all levels.
• An analytical and innovative mindset with sound judgement and problem-solving skills.
• Experience of developing and implementing processes and improvement initiatives.
• Strong organisational skills with the ability to prioritise and manage cases in a timely manner.
• Resilient and confident in dealing with ambiguity and risk.

Benefits of working at Cambridge include :

• Competitive rates of pay with annual cost of living increases.
• Generous annual leave allowance of 41 days paid leave (including bank holidays)
• Generous maternity, adoption and shared parental leave entitlement and other family friendly schemes (e.g. workplace nurseries and salary exchange schemes for childcare);
• An auto-enrolment pension scheme, with a generous employer contribution.
• Travel benefits and retail discounts at over 2,000 local and national stores.
• Schemes to support with relocation / the provision of accommodation.

The University of Cambridge is committed to supporting our staff to thriveboth professionally and personally. We aim to support a good work / lifebalance, whilst retaining the positive aspects of our unique in-personenvironment and culture.

Elements of this role are suitable for hybridworking, where staff can split their time between in-person collaborationand remote working.

The frequency of the remote elements of the role canbe discussed with the recruiting manager.

We particularly welcome applications from candidates from a Black, Asianand Minority Ethnic background to apply for this vacancy as they arecurrently under-represented at this level within our Division.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

Informal enquiries are welcomed and should be directed to : Sarah Fecondi, Assistant Director of HR, at [email protected] .

Please ensure that you include both CV and Covering Letter within your application.

In the covering letter to your application, please detail how you feel you meet the criteria in the person specification and indicate whether you wish to be considered for the permanent roles, the temporary role or both.

Further information about the role can be found in the link below.

Once an offer of employment has been accepted, the successful candidate will be required to undergo a basic disclosure (criminal records check) check and a security check.

Please quote reference AH42070 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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