SaaS Implementation Project Manager (Nova Scotia, Canada)

Description

• Build credibility with technical, clinical, and business stakeholders following a SaaS project plan. Comfortable discussing network connectivity surrounding Cloud (AWS and Azure)
• Have a good understanding of VPNs, Whitelisting, and working cross-functionally within Varian to deliver a memorable, positive customer experience
• Provides customer-facing Project Management leadership, primarily during implementation, across domains such as networking, data interoperability, security, and operations for Varian's Software-as-Service portfolio
• Serves as a primary resource of the SaaS Enablement Team to deliver a successful implementation from kick-off through go-live
• Oversees cloud products installations and configurations, as well as on premise connectivity, using project management tools where available for implementation and upgrades
• Develops and fosters relationships with internal customers, SaaS project team, other partners inside Varian’s network
• Updates and maintains internal customer tracking tools as needed
• Compiles status reports to the assigned manager and team
• Promptly responds to incidents and other events as necessary
• Reviews statement of work with Sales and tracks to project completion
• Reviews and executes project plans to ensure they meet documented installation requirements
• Completes all necessary task documentation to meet Varian’s quality processes and procedures
• Leads calls both internally and customer facing documenting and delivering action items and minutes
• Completes company provided training within prescribed timelines
• Requires limited direct supervision
• Reports to the Director of the SaaS Enablement Team

Requirements and Qualifications

• Able to work in fast paced environment and on multiple tasks in organized, efficient manner
• Excellent communication skills
• Passion for delivering excellent customer experience ratings
• 5-10 years’ experience
• Cooperative and composed, good team player
• Willingness to travel to designated events
• Professional fluency in English

Typical Education and Experience :

• Bachelor’s Degree or equivalent in a technical / project management discipline (or equivalent experience).
• Required : experience using Microsoft Office suite, (Word, Excel, PowerPoint, etc.)
• Required : Experience in IT, Cloud and Networking Network + Certification a plus
• PMP or Agile certification is a plus
• Monday.com experience is plus

LI-CORP1

Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.

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