Project Manager, Software Implementation

Who we are

Emphasys is the largest full-service provider to serve the public housing, housing finance, and redevelopment marketplace.

Across our five divisions, we provide software and solutions that modernize financial, treasury and debt management, compliance tracking, affordable housing location, and loan portfolio management for Public Housing and Affordable Housing markets in every state.

Through our products and services, we help house roughly half of the neediest families in the country.

We have decades of leadership in this market, and we are growing. We are looking for genuine contributors with integrity, energy, flexibility, and loyalty.

Who we need

Emphasys, an Aquila company since 2008, is the largest full-service provider to serve the public housing, housing finance, and redevelopment marketplace.

We are looking for a Project Manager with outstanding client management skills to join us as we scale. You will lead multiple new software implementations, act as a trusted advisor, and ensure an exceptional implementation experience for our clients.

What’s in it for you

Influence and impact . Our software helps housing agencies manage their processes and funds to provide low-income housing and down payment assistance to those in need.

You want to channel your financial or ERP system implementation knowledge toward a client group providing a much-needed service.

You want to build relationships and facilitate the implementation of software that ensures people across America have the opportunity to access affordable housing.

Career development . This is a highly visible, collaborative and client-facing role where you will have the opportunity to elevate our team, our processes, and our results.

You will have the autonomy to run your projects and become deeply involved in the details and the overall success. You will be guided by your manager and supported in your career as you position yourself for a move towards a Director or General Manager role here, at Aquila or their holdings, or into the Constellation Software Group.

Security . As we enter economic uncertainty, we know it can be hard to consider a career move, but at Emphasys and Aquila, we want you to know that we are stable with expert leaders at the helm, and we commit to the people who join us.

What you will focus on :

On-time delivery of implementation projects . You will create project plans by working with Product and Dev Managers to assign resources and identify deliverables.

You will drive the project forward, monitoring changes to the scope, issuing communications, and working closely with stakeholders. You will :

• Coordinate, negotiate, and monitor all activities and resources based on the contract terms and SOW.
• Ensure the achievement of the deliverables by evaluating scope changes.
• Track milestones, identifying deviations to plan and other issues to the team.
• Run weekly and monthly meetings with internal and external stakeholders, providing updates on progress, facilitating conversations, and resolving issues.
• Relationship management. You will build a reputation as a trusted advisor, influencing decision-makers, managing expectations, and ensuring clients are satisfied at every stage.
• Team performance. You will set clear expectations, remove barriers, and ensure expectations are exceeded. You will motivate, manage, and coach team members, analyzing metrics / KPIs to identify team performance issues proactively.
• Continuously work to improve delivery . You will take the initiative to promote best practices to all parts of the business to ensure we deliver.
• Internal projects. You will meet with project sponsors to understand business needs, create project plans, and monitor resources and deliverables.

What you bring :

Experience . You have a solid understanding of project management principles, having worked on multiple financial / loan systems or ERP implementation projects on the provider or client side.

You have experience identifying resources, creating project plans and objectives, and keeping projects moving forward.

A wide-angle lens. You enjoy working on big-picture strategic planning but realize the importance of small details in achieving your goals.

You are flexible but process-focused and know how to balance urgency with long-term payoff. You are on a continuous search for improvements and strive to solve issues proactively.

An analytical approach. You are metrics-driven, setting, and tracking expectations and the progress of your projects. You can predict if your team’s assigned tasks will be completed on time.

You believe in measurable quality and efficiency.

A breadth of leadership skills. You can inspire, support, develop, and challenge a team. You believe in listening to the ideas of your team and respecting their expertise.

You can confidently push forward your agenda resulting in the high performance of your team.

Outstanding communication and relationship building skills. You are concise, on point, and impactful. You know how to listen and how to be understood.

You have the insider’s track on how to work effectively with senior leaders and decision-makers with conflicting timelines.

Why join?

Our entrepreneurial culture, lean environment, and people unite to form a dynamic organization where purpose drives our growth.

This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win.

With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support.

If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Emphasys.

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Constellation Software Inc .) company since 2008. Unapologetically unique, responsive to the needs of multiple markets, and acting as a thought partner to ensure success, Aquila invests in category-defining B2B / B2G software companies globally.

Joining now is the chance to be part of a network of 17,000+ employees coming together with enthusiasm for making things happen, and limitless possibilities for professional growth and career development.

Apply now

Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences.

If you have most of the qualifications we seek and want to play an integral role in our success, apply to express your interest.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.