Operations Coordinator

Job Function

Operations Management

Description

A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide.

BrandSafway was formed when Brand Energy & Infrastructure Services and Safway Group combined in 2017. We are a corporation of 35,000 employees with operations in more than 35 countries.

At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training and resources to be successful.

Come join our growing team. We are currently recruiting for an Operations Coordinator for our Saint John, New Brunswick branch .

The Operations Coordinator isresponsible for coordinating warehouse, inventory, and customer service operations.

Responsibilities

• Assist customers and project team with the rental of scaffold and motorized access equipment;
• Discuss customer rental needs and suggest the safer and most suitable equipment for the application;
• Take rental orders and complete all necessary paperwork required;
• Prepare all required shipping paperwork including invoices and rental documents, and ensure freight charges are recorded for invoicing purposes;
• Keep accurate rental data on contracts and customer files;
• Assist in producing sales quotes and sales packages for retail sale of equipment;
• Locate needed rental equipment if not available at branch location, sub-rent when necessary;
• Responsible for inventory control by updating rental transactions and transfers as they occur;
• Perform data and order entries;
• Supervise and coordinate warehouse activities including scaffolding inventory management, equipment maintenance efforts and customer service-related activities;
• Schedule drivers and warehouse personnel;
• Control, balance, and process inventory levels;
• Provide for count accuracy of outbound / inbound shipments;
• Provide for timely and accurate pickup and delivery of scaffolding inventory;
• Schedule truck and fork truck fleet preventative maintenance and coordinate daily equipment checks;
• Arrange hauling and negotiate rates with outside haulers if necessary;
• Coordinate / dispatch truck drivers to ensure prompt delivery and pick up of rental equipment;
• Maintain continuous contact with customers and field personnel to reconcile service requirements with available materials;
• Collaborate with all sites to come up with realistic and efficient improvements regularly;

Assist site supervisors in day-to-day coordination and management of business operational activities

Qualifications

• High School Diploma required; Post-Secondary education is considered an asset;
• 5 years of Operations experience;
• Previous experience in the construction industry is considered an asset;
• Intermediate working knowledge of Microsoft Office including Excel and Word;
• Excellent written and verbal communication skills; We require communication in English due to our multiple offices located outside New Brunswick;
• Strong time management and organization skills in order to meet various competing deadlines;
• Ability to self-motivate;
• Ability to work within a team and build a positive team environment;
• Ability to adapt to an ever-changing work environment with competing demands;
• Ability to handle sensitive information with discretion;
• Ability to display sound and accurate judgment with the ability to resolve problems in a timely manner;

Background check required as a condition of employment.