At tuft + paw, we're passionate about creating memorable customer experiences for cat people. If you are a cat person with a passion for logistics, operations and 3PL management, we invite you to join our team as the Senior Logistics Coordinator.
Job Description :
As the Senior Logistics Coordinator, you will play a pivotal role in managing and enhancing our logistics operations. You will oversee the entire process from Vendor to Customer.
Your role will encompass logistics management, inventory control, 3PL management & relations, and process improvement.
Responsibilities :
Logistics Management :
- Oversee and coordinate the transportation and delivery of goods from suppliers to our warehouse and from our warehouse to customers.
- Maintain records to track, audit and report on inbound and outbound shipping costs.
Inventory Control :
- Implement a formal cycle count program including a year end count.
- Develop tools to monitor and verify inventory levels based on sales and receipt of goods to avoid stockouts.
Process Improvement :
- Identify inefficiencies in the logistics process and develop strategies for improvement. Including but not limited to :
- B2B fulfillment and future readiness for new partners
- Inventory balancing across warehouses
3PL Management :
- Manage relationships with third-party logistics (3PL) providers to ensure effective outsourcing of warehousing, distribution, and fulfillment services.
- Monitor and evaluate 3PL performance through regular reviews and performance metrics to ensure they meet agreed-upon service levels.
- Address any issues or challenges with 3PL partners promptly to maintain smooth operations and customer satisfaction.
Compliance :
- Ensure all logistics activities comply with relevant regulations and standards.
- Maintain proper documentation for audits and inspections.
Data Analysis :
- Use data and metrics to evaluate logistics performance and make informed decisions.
- Using the data, find opportunities to reduce operational spend.
Requirements :
Cross-functional Collaboration :
- Work closely with other departments such as Customer Care, Planning and Product to support operational aspects of projects and initiatives.
- Provide monthly reports as required on key areas of the business.
Problem-Solving :
- Strong analytical and problem-solving abilities to address logistics challenges and find innovative solutions.
- Foresight to identify and prioritize opportunities to ensure future success.
Experience :
- At least 3-5 years of relevant work experience in logistics, supply chain management, 3PL or a related field.
- Comfortable and familiar with working in WMS and IMS software.
Location :
- Based in Vancouver (or remotely in Canada) while aligning with the company's hours of operation.
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