IT Technician 6 months Renewable - Hybrid

This industry-leading retail company in Town of Mont-Royal is looking for an IT Technician 6 months Renewable - Hybrid .

Additional information :

Contract in consultation

Term : 6 months renewable.

Start date : Mars 2024

Schedule : (37.5h / week) - Hybrid

Technological equipment provided

Advantages

Responsibilities

• Here are the responsibilities for this IT Technician 6 months Renewable - Hybrid at this leader in retail in Town of Mont-Royal;
• Communicate regularly with designated Salesforce super users to support them in their role and provide information and training on new features and functionality.

Support may include data import / export, data integrity projects or other requests).

• Communicate regularly with Salesforce Business Manager, IT Solution Team and other stakeholders to ensure features meet field needs and to develop an ongoing project plan.
• Maintain at least a high level of knowledge of the capabilities of other IT systems / business applications in order to make recommendations on potential points of intersection of upstream and downstream integration or functionality.

The Salesforce System Expert champions Salesforce within the Technology Systems group, educating other team members on Salesforce capabilities and potential applications.

• Liaises with IT technical resources.
• Maintains and communicates system metrics to track trends in data usage and integrity.

Qualifications

• Here are the qualifications required for this IT Technician 6 months Renewable - Hybrid at this leader in retail in Town of Mont-Royal;
• College diploma, ideally in computer science;
• A minimum of three (3) to five (5) years' experience in a similar role;
• Expertise in Microsoft products, Active Directory, SCCM, Intune, LogMeIn, and the deployment of patches and software packages;
• Knowledge of the architecture, security and technology of personal computers (PCs), peripherals and networks, Windows and macOS and their evolutions;
• Knowledge of Service Now;
• A strong orientation with customer satisfaction and an excellent sense of customer service;
• Well-developed analytical and problem-solving skills;
• Ability and willingness to get actively involved and manage situations involving unforeseen breakdowns and impact on users;
• Technical skills, particularly with Windows 7 and Windows 10 operating systems is an asset;
• Microsoft training on Windows 10 is a major asset;
• Good stress and pressure management skills;

Summary

Alain Rudakenga

Account Manager

Randstad Digital

438.304.3592

[email protected]

Randstad Digital is committed to fostering a workforce that is representative of all populations in Canada. We are therefore committed to developing and implementing strategies to promote equity, diversity and inclusion in all areas of our business by reviewing our internal policies, practices and systems throughout the life cycle of our workforce, including recruitment, retention and advancement for all individuals.

In addition to our strong commitment to human rights principles, we are committed to taking positive steps to influence change to ensure that all individuals can participate in the workplace without barriers, systemic or otherwise, especially for equity-seeking groups that are generally underrepresented in the Canadian workforce, including people who identify as women or non-binary / gender non-conforming, Aboriginal Peoples and communities, people with disabilities (visible and invisible), visible minorities, racialized people and LGBTQ2+ communities.

Randstad Digital is committed to creating and maintaining an inclusive and accessible workplace for all applicants and employees by supporting their accessibility and accommodation needs throughout the employment life cycle.

We ask that all applicants identify their accommodation needs by emailing [email protected] to ensure their ability to fully participate in the interview process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.