This is a contract role we are piloting for 1-year, after which time (if successful) will move to permanent, full-time status.
We embrace this as a remote role to anyone based in Canada, with a preference to someone living in the Okanagan, BC. Compensation is $25-30 / hour and requires a commitment of 20-30-hours / week.
About Us : The NoW of Work is a trailblazer in creating modern companies, and we’re rewriting the rules of how businesses operate and thrive in an exponential world.
Our team is growing fast, and we’re searching for disruptors and doers who love diving headfirst into challenges and driving game-changing results.
The Gig : In the role of Operations & Client Success, you’re the heartbeat of our business - keeping projects on track, clients happy, and our team in sync.
You’ll work across multiple squads, owning everything from program management to some social media engagement. You’ll juggle project management with a side of customer love, all while keeping the gears running smoothly.
Think of yourself as the Swiss Army knife of our team : agile, versatile, and always ready to cut through the chaos.What You'll Do : Orchestrate Projects : Be the ultimate project wrangler, managing timelines, tasks, and milestones for initiatives like the NoW OS, AI Adoption and beyond.
Calendar Ninja : Master scheduling and logistics for events, training sessions, and team syncs. Your superpower is turning chaos into clarity.
Customer Champion : Be the friendly voice in our client interactions, handling queries, and ensuring an awesome customer journey.
Data Maven : Run and manage surveys to collect feedback, crunch the numbers, and share insights to elevate our programs.Content Organizer : Optimize all program materials in Notion.
Keep our digital workspace tidy and efficient.Trainer’s Right Hand : Act as the Executive Assistant to our trainers, managing materials, coordinating sessions, and handling prep work.
Slack Sensei : Keep our Slack community thriving by sparking conversations, sharing updates, and responding to inquiries.
Your Toolbox : 3+ years of experience in project management, operations, customer success, or a similar role.A tech-savvy trailblazer comfortable with tools like Notion, Slack, Google Workspace, CRMs, AI and social media platforms.
You’ve likely worked, or are working in start-up tech.Customer-obsessed with stellar communication chops, both written and verbal.
A master multitasker with Jedi-level organization skills who thrives in fast-paced environments.A genuine love for AI and tech innovations you’re excited to leverage these to optimize, automate, and grow.
Data-driven thinker who loves insights, analytics, and continuous improvement.What’s In It for You : Freedom to work remotely.
Opportunity to grow with a company at the cutting edge of business modernization.Access to people, tools, tech, and resources that empower you to do your best work.
A culture of creativity, fun, and collaboration where your ideas matter.Ready to Join the NoW of Work?If you’re ready to roll up your sleeves, get into the nitty-gritty, and help us shape the future of work, we want to hear from you!
Operations & Client Success
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