Company Description
SSENSE is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else™.
SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views, with approximately 70% of its audience between the ages of 18 to 40.
Job Description
About the Team :
Reporting to the Director, Workplace Technology Services, the Senior Manager, Fulfillment Centre Technical Support is responsible for supporting all software and hardware used by the fulfillment center operations.
This role encompasses a broad spectrum of technologies, ranging from system observability to application performance management.
Why Join Us :
Partner with internal stakeholders, suppliers, and partners to resolve historical issues, deploy new functionalities, and measure / track business KPIs.
Develop a clear roadmap for the Fulfillment Center Support team, focusing on the automation of devices, implementation of security best practices, system observability, and timely problem resolution to minimize downtime.
Manage escalations and communications during incidents, outages, and planned maintenance.
Lead the Fulfillment center support team by establishing the short term objectives for the department and ensure team's are engaged towards achieving the department's missions
Manage the growth of the team by setting clear career paths and create learning and development opportunities
Qualifications
How To Excel In This Role :
A minimum of seven (7) years of experience in a warehouse facility
Full-time, on-site presence (5 days a week) at the fulfillment center.
Proven expertise in designing and implementing complex observability and automation systems
Strong technical skills, including knowledge of inventory management systems and warehouse management systems
Experience working with Service Now and other ticketing systems
What Sets You apart :
Excellent communication skills with the ability to engage employees at all levels.
Strong planning, analytical, problem-solving, and organizational skills.
Proactive in identifying and addressing challenges, suggesting improvements, and implementing solutions.
Hands-on approach, adaptable to changing circumstances, and able to prioritize effectively.
Senior Manager - Mental Health & Psychosocial Support
Senior Manager - Mental Health & Psychosocial Support. Senior Managers and Directors) to address emerging challenges related to domestic response operations. In collaboration with Senior Manager, Quality and Capacity Development, review debriefings and community feedback to design, communicate and e...
Senior Manager, Capital Projects Advisory - Infrastructure & Real Estate - Montreal
As a Senior Manager for Capital Projects, in our Infrastructure and Real Estate Advisory practice, you will build long-term relationships with senior executive clients as well as identify and lead business development opportunities, assume overall leadership in the delivery of projects supported by ...
Transfer Pricing Senior Manager - Montreal, Canada
Looking for a challenging and rewarding career opportunity in Transfer Pricing? Our client, a leading professional services firm in Montreal, is seeking a dynamic and experienced Transfer Pricing Senior Manager to join their team. As a Senior Manager, you will be responsible for leading a team of tr...
Senior Tax Manager - Global Compliance and Reporting - Montreal
As a Tax Services Senior Manager, you will be a part of our Business Tax Services practice: Global Compliance & Reporting (GCR) group. As a senior manager, you will be responsible for managing and coordinating tax compliance and provision work for clients. Relevant experience as a Senior manager. At...
Technical Services Manager (Equipment Maintenance)
As the Technical Services Manager, Equipment Maintenance, you will play a key role in the strategic and operational management of our organization. Collaborate with other managers to ensure interdepartmental consistency for the deployment and removal of equipment at the beginning and end of the seas...
Senior Manager - People Transformation and Change Management - Financial Services - Montréal
We are seeking a Senior Manager for our People Consulting Financial Services practice. Working with senior leadership to create alignment in order to support program success. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and t...
Senior Manager, Capital Projects Advisory - Infrastructure & Real Estate - Montreal
As a Senior Manager for Capital Projects, in our Infrastructure and Real Estate Advisory practice, you will build long-term relationships with senior executive clients as well as identify and lead business development opportunities, assume overall leadership in the delivery of projects supported by ...
Senior Manager - People Transformation - Montréal
We are seeking a Senior Manager for our People Consulting practice. Working with senior leadership to create alignment in order to support program success . We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities. You wil...
Gestionnaire principal, Relations aux employés /Senior Manager, Employee Relations
The Amazon Employee Relations team supports Amazon North America operations employees and field leaders and we are seeking an Employee Relations Principal to join our team. The successful candidate will have a demonstrated ability to i) quickly assess data, workplaces, behaviors, and relationships t...
Senior Practice Manager - Advanced Customer Support - NetSuite Services ACS Architect
Senior Practice Manager - Advanced Customer Support - NetSuite Services ACS Architect. The Consulting Practice Manager – NetSuite Advanced Customer Support (ACS) position will lead a team responsible for delivering ACS services in our Product industry. With priceless learning opportunities, strong s...