Payments Compliance Analyst

Job Details

Description

About us :

Peoples Group is a boutique Financial Institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 35 years.

Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.

Our culture here at Peoples Group is formed by our values; Strength-Based, Relationship Focused, and Passionate Execution.

We believe people don't choose a company to work for, they choose a company to join. We also believe that people come first and each day we strive to be willing, trustworthy, and creative.

Our employees prioritize risk-based practices and procedures in order to remain risk intelligent and compliant.

About the work environment :

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home.

Typically, you'll be working regular business hours, Monday to Friday between 8 : 00am and 4 : 30pm with flexibility around start & end times.

Hiring Location :

We are hiring for this position out of our Vancouver office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

About you :

You are a collaborative and solution focused compliance subject matter expert with a knack for managing business needs in a high paced environment.

You have a passion for exploring best practices and industry trends. You are a forward-thinker who can comfortably interpret quantitative and qualitative data.

In this role, you will ensure Peoples and its partners remain in compliance with the legal and compliance framework of all the Canadian payment system regulatory bodies and the rules and regulations of payment networks, including but not limited to : OSFI, FINTRAC, FCAC, Payments Canada, Interac, AMEX, UnionPay, Mastercard, Visa and other payment network entities that Peoples may engage for future business.

In this role you must be comfortable managing and prioritizing multiple projects and cases, and tracking deliverables to meet critical deadlines.

About you / qualifications :

• A minimum of 3 year of experience in a regulatory compliance or financial services role in card services or payments industry
• Strong communications skills, both written and verbal and experience communicating compliance requirements and resulting operational impacts
• Ability to make clear decisions based on multiple data points, risk factors and knowledge of payment network rules and regulations
• Proven ability to build strong relationships across the organization and ability to work both in teams and independently
• Proven ability to build strong relationship with external clients and network partners
• Ability to maintain a high degree of accuracy, organization and professionalism while working in an environment that is subject to frequent interruptions, changing priorities and conflicting deadlines.

Prepared to expect the unexpected’

• Independent thinker who can operate with little supervision with good judgement and time management skills
• Comfort with ambiguity, with ability to see the big picture’
• Highly organized and able to track and manage deliverables to meet critical deadlines
• Passion for working with new technologies, identifying and developing new procedures
• Strong computer skills, with proficiency in the full Office 365 suite
• Compliance professional certifications (i.e. CAMS) considered an asset
• Experience with Money Service Businesses (MSBs) and Fintechs is an asset
• Experience in Card issuing and Merchant Acquiring is an asset

About the day-to-day :

• Execute compliance analysis and provide approval recommendations to Management on internal products & projects, clients and business models, and change requests
• Help to manage overall compliance of card brand program & partner activities with respect to Compliance and AML policies;

payment network regulations; external regulatory bodies, such as OSFI, FCAC, FINTRAC; regulatory frameworks such as PCI DSS, PIPEDA, and CASL

• Review client documentation and collateral for product alignment and compliance requirements
• Coordinate compliance-based communications and training internally and to clients
• Monitor client activity and provide oversight on the AML / KYC / KYB / KYA obligations for the payments business
• Monitor client activity and provide oversight on card network obligations
• Must be able to take accurate meeting minutes of every call
• Work with internal stakeholders and clients to manage and conduct compliance audits, periodic compliance reviews as well as ad-hoc audits of clients
• Operate as a subject matter expert for regulatory compliance requirements and issues that impact the business, its partners, distributors, and retailers
• Conduct analysis of financial services industry legislation / regulations and support and execute internal review of regulatory and network updates for impact to Peoples business lines and clients
• Oversee accurate and complete reporting, analysis and record keeping of various internal and external logs, including complaints, security incidences to support our overall compliance obligations and any external regulatory audits
• Complete required administrative tasks with respect to partner registrations, ticket management, network reporting, regulatory reporting and other administrative tasks as required
• Provide input in the development and implementation of existing and new audit and oversight processes
• Provide advisory support to the business and to Peoples Group in maintaining effective compliance programs and ensure meet the internal policies and external regulatory requirements
• Support co-workers across other operational teams, provide backup coverage, assistance, and guidance

Annual Compensation :

Peoples Group is pleased to offer employees a competitive annual salary and discretionary profit share opportunity. Salary for this position will vary between $55,000 and $70,000 per year depending on the knowledge, skills, abilities & experience that the chosen candidate possess.

As part of our recruiting process, shortlisted candidates will be asked their salary expectations for this position.

Help us get to know you better by answering our application questions! Your participation is an expected and essential part of our selection process.

NOTE : Please accept our utmost appreciation for your interest; however only those applicants under consideration will be contacted.

Peoples Group is an Equal Employment Opportunity employer.

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