Digital merchandiser - Hybrid

Job Description

We are looking for our next Digital Merchandiser to join our eCommerce team. In this role you will be responsible for managing product data, ensuring quality control and accuracy.

You will oversee the placement of images within product details and execute cross-selling tactics. Additionally, you will manage the launch of new products, the deactivation of discontinued ones, product feeds and product reviews.

In this role you will :

• Oversee the accuracy and quality management of product data using eCommerce CMS and PIM systems
• Ensure product content, including imagery placement within product details, is optimized for sales
• Implement personalization and ranking strategies using tools like Algolia and Dynamic Yield to enhance product visibility and conversion rates
• Manage the launch of new products and the deactivation of discontinued products to maintain a fresh and relevant product offering
• Update prices, badging and promotions in accordance with the company’s promotional event calendar
• Ensure timely and accurate updates to reflect ongoing promotions and offers across the website
• Ensure accurate and timely updates to maintain product visibility across all social commerce and digital marketing channels
• Manage product feeds via Feedonomics to Meta, Google, TikTok, Snapchat, Pinterest, and 3rd party platforms
• Manage product reviews using Bazaarvoice, ensuring that customer feedback is effectively monitored, moderated, and utilized to enhance the customer experience and product offerings on site
• Analyze performance reports to monitor sales trends, customer engagement, and the effectiveness of personalization strategies
• Use insights to adjust product placements and personalization efforts accordingly

Qualifications

The Qualifications and Experience with like to see :

• University degree in Marketing, finance, business or any related field
• Minimum of 2 years’ experience in a similar position and or in merchandising in a retail environment
• Thorough knowledge of the ecommerce and related sale, marketing, merchandising and fulfillment functions
• Experience with personalization and product discovery tools such as Algolia and Dynamic Yield is preferred
• Expertise with cross-channel platforms and demonstrated experience integrating digital merchandising efforts across various platforms
• Demonstrated experience in quality control
• Strong analytical skills with the ability to make decision based on data to optimize eCommerce performance
• Advanced skills in Excel : formulas such as VLOOKUP, pivot tables and macro have no secrets for you
• Strong attention to details
• Ability to work in autonomy and be self-driven while taking initiatives
• English written and spoken is mandatory, French-English bilingualism is an asset

Additional Information

Why members of our Corporate team love working at Sleep Country Canada / Dormez-vous? :

• This is not a job but a CAREER with opportunities for growth and advancement
• Diverse and inclusive work environment
• We will invest in you and provide extensive training, mentoring and continuous development
• Access to training and development platforms
• Full medical, dental benefits and a Deferred Profit-Sharing Program
• Annual Wellness Credit for any products / services that improve your health and well-being, ie., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Maternity / Parental leave top up benefits
• Tuition Reimbursement Program that covers professional AND personal development
• Long service awards, celebrations and other social events
• Associate Referral Program
• Paid day off to volunteer at your local charity of choice
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC / DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve.

We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada / Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep.

Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada .

The Company has omnichannel and ecommerce operations including 300+ corporate-owned stores and 18 distribution centers warehouses across Canada.

Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued.

The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people.

For more information about Sleep Country, please visit http : / / www.dormezvous.com