Technical Consultant

Technical Consultant

Full Time / Permanent

Location : Halifax, NS

Be part of a transformation and global expansion with Vision33!

At Vision33, we are forward thinkers. We bring together best-in-class cloud technology and the most experienced people in the industry to deliver ERP and business solutions that create transformative results.

We are creative problem-solvers who love new challenges and thrive on bringing operational efficiencies, business growth, and overall success to our clients.

The cherry on the cake - we are fun!

With certified consultants around the world, partnerships with some of the world’s most innovative technology providers, and customer support that’s just a click away, Vision33 is where great ideas meet reality.

When you get to know us, it’s easy to see why we’re an award-winning partner to some of the world’s fastest growing and most successful organizations.

We deliver unparalleled expertise and back our clients with robust Managed IT Services through our innovative iSupport solution, enhancing their competitive advantage.

We build long-lasting, trusted relationships with clients, consistently driving business value through innovation, efficiency, and productivity.

At Vision33, we empower our people to make a real impact by always doing the right thing for our clients. Are you a technical people-person with IT network infrastructure experience who owns a car, lives in the greater HRM area, and loves the freedom of not sitting at a desk all day?

Are you ready to be part of a skilled customer-focused team within a global, flexible, diverse, growing, Atlantic Canada headquartered business? If so, read on!

We’re currently looking for a Technical Consultant to join our talented Managed IT Services team in our Dartmouth, NS office.

Within this role you will work from our office and travel to customer locations throughout HRM as required.

In this hands-on role, you will be responsible for :

• Providing day-to-day IT system, network, and infrastructure support for a large and diverse client base in the Maritimes.
• Working directly with clients to gather and document requirements relating to their internal systems, networks, and applications, and to troubleshoot and resolve their issues.
• Responding to service requests in the designated response time and maintaining records in our ticketing system.
• Working closely with team members to resolve client issues and requests.
• Supporting internal and external sales efforts as required.

We are seeking candidates that will bring the following skills and experience :

• Relevant post-secondary education coupled with 3-4 years of related experience.
• Experience diagnosing and resolving basic technical issues.
• Experience using and managing remote monitoring and alerting systems.
• Ability to demonstrate excellent problem-solving skills with the ability to take action with timely execution.
• Knowledge of SMB IT Network Infrastructure in addition to, domain admin, security requirements, and end-user equipment.
• Knowledge of Microsoft 365 products and services.
• Knowledge of MS Server and Desktop OS, and VMWare environments
• Excellent communication skills (written and verbal) and listening skills to correspond with clients, diagnose issues, resolve problems, and collaborate with colleagues.

Additional Requirements :

Driver’s license (without restrictions), reliable transportation and ability to travel to various client sites within Halifax and surrounding areas.

If you thrive on problem-solving technical challenges, you enjoy collaborating with other people, you are driven in making a positive operational impact, and you are looking for a growth opportunity with an organization that invests in professional growth and employee success this role is for you!

Vision33 is a global, diverse, passionate, and fun environment where you can really make a difference. If you meet these qualifications, we are excited to receive your application.

Please submit an online application today! For more information on our company, our culture, our benefits, and more, please visit our web site at https : / / www.

vision33.com / careers .