Platform Solutions Consultant - Performance Technical Lead

Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle NetSuite has been on a mission to deliver an agile, unified application suite that gives leaders a complete view into their business.

Our team is growing, and we’re looking for people like you to help us make a global impact.

As the leading cloud business system, NetSuite includes financials, inventory management, HR, professional services automation, commerce, and more.

Tens of thousands of customers all over the world trust NetSuite to give their businesses the visibility, agility, and control needed to make data-informed decisions quickly.

NetSuite is a place where you can build your career and have fun while doing so! We’re invested in our people, our customers, and the community.

As part of Oracle, our benefits are second to none. Joining our passionate team means that you’re ready to take your career to the next level.

With priceless learning opportunities, strong support, incredible innovation, and volunteer opportunities, NetSuite is committed to creating a workplace where everyone feels empowered and set up for success.

Job Description

As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team.

Shares a point of view to project team(s) ensuring high quality, integrated software solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry standard methodologies, product knowledge, and eye for business.

Exercises judgment and discernment in selecting methods and techniques to deliver technical solutions on non-routine and very complex aspects of applications and technology installations.

Provides direction to project teams, and effectively influences customer leadership on key decisions. Resolves complex customer issues by recommending and implementing solutions.

Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the years of experience relevant to this position including 4 years of consulting experience.

Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to communicate effectively.

Ability to build rapport with team members and clients.

Overview :

The ACS Enterprise Shared Services team :

• Is an acknowledged authority within the Oracle NetSuite Global Business Unit (GBU), providing domain expertise and consulting services to the GBU's most significant, strategic, and most challenging customers around the globe.
• Supports customers' full life cycle, including services targeted to ensure the success of complex, large-scale NetSuite implementations and post-go-live services to ensure the ongoing success of NetSuite solutions, mitigating the technical risks commonly seen for large-scale and / or complex implementations.

Career Level - IC4

Responsibilities include :

As a trusted advisor, technical solution architect, and technical consultant, the PSC role provides technical architect consulting services, including :

• Holistic technical design reviews
• Performance and scalability
• Optimization of integrations and NetSuite customizations
• Data management consultation and guidance
• Consultative guidance on ERP leading practices

Using deep technical experience, PSCs analyze customers' business & technical requirements to ensure appropriate and long-term scalable use of NetSuite and work with partners to implement recommendations.

PSCs work with their customers and partners to review technical feature gaps that may arise and devise appropriate solutions across the NetSuite ecosystem.

PSCs lead customers and partners through the proper use of NetSuite environments, design and optimizing considerations for integrations and customizations, and practices for successful data migrations.

PSCs form the core of the ACS Enterprise Shared Services team subject-matter expertise and are used across accounts when required.

PSCs are the leaders with vision within their area of expertise and work with the Product organization to ensure new product technical changes and capabilities are understood and adopted by customers and partners.

Preferred Qualifications include :

• Ability to be self-directed, multi-task, and lead others with minimal supervision
• Minimum of 5 years of technical consulting experience
• Strong written and verbal communication
• Adept at getting hands-on with technology and presenting concepts effectively at various levels within a customer's and / or partner's organization
• Strong analytical skills
• Demonstrated expertise in one or more of the following : performance, integrations, technical architecture or software development
• Demonstrated experience in end-to-end business process flows

Hands on Experience in the following areas are required :

• Performance and scalability of ERP systems (Oracle EBS, Oracle Fusion, PeopleSoft, JD Edwards, NetSuite)
• Orchestrating and driving load and performance testing
• Tuning of SQL statements
• ODBC / JDBC data extraction strategy , design and tuning
• Data Modeling
• SaaS / Cloud architectures
• Oracle database architecture
• Architecting and tuning integrations (with products like Oracle Data Integrator, Boomi, Mulesoft, Celigo, Workato or Snaplogic)
• ETL tools and techniques

Experience in the following areas are desired :

• Software development life-cycles (SDLC)
• Release management and / or Agile scrum master experience
• Developing and optimizing NetSuite SuiteScript, JavaScript. NetSuite SuiteCloud Developer
• Developing and optimizing NetSuite SuiteTalk, SOAP integrations, or REST integrations

Travel :

Modest to moderate, as appropriate

Disclaimer :

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

Canada : Hiring Range from $88,100 to $192,000 CAD per annum

US : Hiring Range : from $88,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee / Spouse / Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.

Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions.

As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.