Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams?
If so, GardaWorld is on the hunt for a savvy Bilingual (EN / FR) Service Delivery Manager to steer our ship towards new horizons.
As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.
From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.
Job Responsibilities :
Conduct and manage daily operations to meet productivity targets and quality standards.
Develop and implement streamlined processes to enhance efficiency.
Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
Foster a culture of teamwork, accountability, and continuous improvement among team members.
Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Qualifications :
Post-secondary education or equivalent work experience.
A minimum of 1-3 years of direct management experience.
Conversationally fluent in both French and English.
Strong leadership skills with a track record of building high-performing teams.
Exceptional analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
A strategic mindset with the ability to drive results in a dynamic environment.
Employment Details :
Employment Type : Permanent
Location : Ottawa International Airport (YOW)
If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!
Accommodations are available upon request to support your participation during all stages of the recruitment process.
GardaWorld : Make the world a safer place
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry.
We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.
We thank all candidates for their interest; however, we will communicate only with the selected candidates.
Job Segment : Service Manager, Manager, Bilingual, Customer Service, Management
Bilingual Customer Service (EN/FR) - Work from home - for Roadside Assistance Company
Perfect for fully-fluent bilingual speakers who can deliver premier customer service in French and English – all while working from the safety of your own home!. Bilingual French-speakers are needed to provide Customer Service Support for a Roadside Assistance company. Excellent written, liste...
Bilingual (EN/FR) Service Delivery Manager
Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons. As a Bilingual Service Delivery Manager (S...
Bilingual (EN/FR) Service Delivery Manager
Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons. As a Bilingual Service Delivery Manager (S...
Bilingual Account Manager, Ticket Sales & Service Gatineau / Gestionnaire de compte, vente de billet
Les gestionnaires de compte chez Senators Sports & Entertainment sont des gestionnaires de comptes de prospection qui ont la responsabilité de générer des revenus par la vente de tous les produits de billetterie et de prestige (loges, forfaits d’abonnement de saison et...
Bilingual (EN/FR) Customer Experience Manager
The Customer Experience Manager ensures the delivery of exceptional customer service and a seamless passenger experience throughout the screening process. Fluency in both English and French, is required for this position. Reporting to the Regional Director, the Customer Experience Manager is a key l...
Intermediate, Bilingual (En/FR) Change Management Professional (5+ years) to support change projects and create change adoption plans for agile initiatives in the financial services industry (Remote). Responsibilities
Intermediate, Bilingual (En/FR) Change Management Professional (5+ years) to support change projects and create change adoption plans for agile initiatives in the financial services industry (Remote). The consultant will support change projects as the sole change management consultant or in partners...
Bilingual (EN/FR) Customer Experience Manager
The Customer Experience Manager ensures the delivery of exceptional customer service and a seamless passenger experience throughout the screening process. Fluency in both English and French, is required for this position. Manager, Business Manager, Bilingual, Management. Reporting to the Regional Di...
Bilingual (EN/FR) Customer Experience Manager
The Customer Experience Manager ensures the delivery of exceptional customer service and a seamless passenger experience throughout the screening process. Fluency in both English and French, is required for this position. Reporting to the Regional Director, the Customer Experience Manager is a key l...
Bilingual (EN/FR) Contact Center Agent (Work from Home) - Représentant(e) bilingue (ANGLAIS- FRANCAIS) en centre d’appel (De la maison)
Possédez-vous de solides compétences en communication, aimez-vous travailler de façon autonome et souhaitez vous joindre à une équipe dynamique qui valorise un service à la clientèle exceptionnel? Nous sommes à la recherche d’un(e) professionnel(le) dévoué(e) et axé(e) sur le/la client(e) qui se joi...
Cleaner (Bilingual Asset - EN/FR)
Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the management team for inclusion in the cleaning program. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we del...