Bilingual CustomerCare Representative(Insurance)
Ourclient is looking for many skilled and dedicated Bilingual CustomerCare Representatives to join their dynamic team. The idealcandidates will have a passion for customer service and the abilityto understand clients insurance needs in order to provide them withthe best possiblesolutions.
Whatis in it foryou :
- Annualsalary ranging from$52.000.
- Annualbonus aimed at achieving5%.
- Fulltimepermanent position : 37.50 hours perweek.
- Hybridposition with 23 days inoffice inChabanel.
- Mondayto Friday schedule from 9 am to 5 pm one week per month from 12 pmto 8 pm.
- 4weeks of annualvacation.
- Opportunityto participate in a retirement savings plan and pensionplan.
- Accessto an employee stock ownershipplan.
- Variousemployeebenefits.
- Employeerecognitionprogram.
- Personalexpense account dedicated to wellbeing and volunteeringopportunities.
- Paymentfor courses leading to obtaining the AMF (Autorit des march sfinanciers)license.
- Paymentfor courses leading to obtaining the PAA (Personne Autoris e Agir)designation.
- Opportunitiesfor development and career progression with dedicated support forongoingtraining.
Responsibilities :
- Understandclients insurance needs and provide appropriatesolutions.
- Processquotes and underwrite auto and home insurancepolicies.
- Advisenew clients on auto and homeinsurance.
- Updateexisting insurance policies for our clients taking into accounttheir evolving needs; propose new products ifnecessary.
- Buildcustomer loyalty by providing outstandingservice.
- Underwritenew business append endorsements and issue renewals by obtainingall necessary client information for pricing and riskanalysis.
- Stayinformed about the latest production guidelines and regulatoryobligations.
Whatyou will need tosucceed :
- Universityor college degree is a significantasset.
- 1year of sales and customer service experience (anasset).
- Bilingualin English and French (spoken and written) to communicate with bothEnglishspeaking and Frenchspeakingclients.
- Customerorientedmindset and ability to offer products tailored to theirneeds.
- Excellentproblemsolvingskills.
- Strongautonomy.
- Abilityto managepriorities.
- Excellentcomputer skills to familiarize oneself with newapplications.
WhyRecruitAction
RecruitAction (agency permit : AP2000003) provides recruitment servicesthrough quality support and a personalized approach to job seekersand businesses.
Only candidates who match hiring criteria will becontacted.
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