Hotel front desk clerk
- Education : Secondary (high) school graduation certificate
- Experience : Will train
Work setting
Hotel, motel, resort
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
Health benefits
- Dental plan
- Health care plan
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
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