Auto Claims Adjuster − Training provided

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

50,900 - 62,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for Claims Adjusters to join our growing team!

If you do not yet have your claims adjuster licence, it’s not a problem – we’ll take care of your training!

Location: Montreal (2020 boulevard Robert-Bourassa), Laval (600 rue Lucien-Paiement), Quebec City (5700 boulevard des Galeries) or Saint-Hyacinthe (2450 rue Girouard Ouest).

Work schedule: 9 a.m. to 5 p.m., Monday to Friday (35 hours/week)

What you’ll do here:

• Open new claims over the phone with customers, then ensure the situation is handled immediately.

• Interview insureds and/or witnesses to gather their accounts of events.

• Determine whether the claim is covered or not by analyzing the insured’s policy details.

• Analyze the information obtained, make decisions to determine liability and review damage assessments.

• Settle claims fairly and equitably, confirm damage amounts and make payments.

What you bring to the table:

• Claims adjuster licence and successful completion of exams.

• Experience in a similar position.

• Strong time-management skills.

• Excellent oral and written communication skills.

What we’re looking for:

To obtain your claims adjuster licence, you must have:

• An attestation of college studies (AEC) in Insurance or a completed CEGEP or bachelor’s degree (an exception is possible if you have a high school diploma AND three years of full-time work experience).

• Your excellent customer service skills will allow you to reassure and support your customers throughout the claims process.

• Your analytical skills will enable you to use your judgment and logic when evaluating claims files.

• You’re not afraid of using different computer systems to perform your tasks.

• You’re able to adapt to change in a constantly evolving environment.

• You are bilingual (English-French): For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

Training

• Your full-time paid training will give you hands-on experience in the insurance industry and with Intact’s corporate culture.

• You will be paid, mentored and supported during your exam preparation to obtain your claims adjuster licence.

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.