Security Operations Supervisor
Overview :
Work in conjunction with the FT team on ensuring Canada’s Wonderland provide a safe and secure experience for our guests and associates by providing excellent leadership and training.
Responsibilities :
- Deploy, teach and mentor excellent guest services skills to support park safety and security goals
- Provide leadership of enforcement, security and access control programs
- Administration of the Park’s lost & found, Charger back program
- Assist with Park Patrol tasks and duties as required
- Patrol and provide second level backup response to in-park security situations / incidents.
- Provide Departmental Duty Coverage and act as Security liaison with operating departments and local law enforcement during security incidents.
- Issue trespass notices as required related to incidents
- Monitor and respond to site-specific fire and safety systems (sprinkler and fire alarm systems)
- Hire, train, develop and mentor all associates to ensure in and off season expectations are met
- Provide first response to first aid calls off hours and co-ordinate departmental injury claims
- Monitor and respond to security and / or environmental alarms
- Maintain park key inventory and liaise with departments
- Monitor Health & Safety programs and report violations of safety policy
- Coordinate and assist with special security / traffic events (fireworks, Canada Day, etc.)
- Assist with other duties as assigned.
Qualifications :
- Graduate of a post-secondary Law Enforcement program or combination with equivalent work experience
- Possess a valid Ontario Security Guard License, driver’s license and First Aid / CPR certificates
- Must pass mandatory Use of Force Training including handcuffs, baton and conflict resolution / MOAB
- Possess excellent analytical problem-solving skills
- Supervisory experience is an asset
- Ability to effectively deal with stressful situations
- Present a passionate professional manner and positive attitude
- Provide CSA approved steel toed black boots
- Be available to work a variety of rotating shifts, including midnights, on weekends and holidays
Security Operations Supervisor
Deploy, teach and mentor excellent guest services skills to support park safety and security goals.. MOAB Possess excellent analytical problem solving skills Supervisory experience is an asset Ability to..
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