Location : Toronto, ON
6 month contract - Hybrid.
Responsibilities :
- Play a key role as part of global support team covering Private Market Applications and core applications domain.
- The Application Development / Implementation Specialist will work on developing Investran, implementing new upgrades and provide integration with upstream and downstream systems, as well as working with vendors & / or Internal support teams to resolve technical and user issues during product migration and BAU (Business As Usual) operations.
- Troubleshoot and resolve complex Investran application and SQL issues.
- Have the ability to install and configure the vendor application (Investran and other applications) in a 3-tier architecture.
- Provide subject matter expertise to the user support teams.
- Document processes, procedures and policies as required for appropriate governance of platforms.
- Day-to-day monitoring of our internal processes to ensure pro-active resolution of any issues that arise.
- Document business user procedures and support user training.
- Participate in co-ordination and implementation of new platform releases with business users.
- Support Project Managers in ongoing initiatives related to the Business Core Operations Solutions.
- Development and enhancement of the platforms to increase automation and expand the utilization of features.
- Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution.
- Support the business in Business Continuity and Disaster Recovery initiatives.
Qualifications
- 6+ years in a team responsible for providing technical, implementation support and administration of business applications.
- Bachelor’s degree in Computer Science or a related technical field, or equivalent experience
- Experience building and supporting IT Private Equity applications such as Investran, Anaplan, Sentry and in-house financial applications.
- Knowledge of financial applications, systems or application architecture / platforms
- Experience of Application / Database infrastructure setup and management
- Experience supporting applications within desktop environments, windows servers and AWS.
Preferred
- Experienced technician in Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, SQL Server, SSRS and AWS.
- Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).
- Strong Investran and SQL knowledge, including experience with script writing and automation.
- SQL Server Reporting Services development experience will be an advantage.
- Experience in technical writing / documentation skills.
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