Overseeing the major business and operational functions of the store including budgetary control, inventory control and staff supervision, as well as the month end functions (i.e. inventory)
Maintaining a successful team of store staff by recruiting, training and scheduling employees, as well as coaching, counselling, and disciplining employees through monitoring and job appraisal tools
Establishing a rapport with potential and current customers, and positively promoting the brand within the store community
Achieving the store’s financial objectives by working with the Area Manager to identify store targets, labour costs, analyzing store expenses / variances, and initiating any corrective actions
Controlling all activities related to inventory control (i.e., merchandising of product, maintaining appropriate inventory levels, rotating stock, accepting product and balancing inventory)
Utilizing the point of sale system for sales and reporting in order to make effective decisions and monitor store results
Training staff and enforcing all corporate policies to maintain brand compliance, as well as legislative and legal business requirements
Organizing general maintenance and cleaning activities of the store
Requirements
- A minimum of 3 years of experience as a Store Manager in a retail environment
- Has a proven track record of managing a team and building a great working relationship with both employees and customers in a retail environment
- Is an exceptional communicator and has professional / polished interpersonal skills to successfully interact with all types of people
- Is highly organized and shows initiative in planning and implementing ideas and programs with minimal supervision
- Must have strong business-building, brand marketing and sales experience
- Is comfortable using MS Office software and a Point of Sale system, as well as reading / understanding reports, invoices, etc.
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