Network Analyst 3

Overview

As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation.

City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city-and their careers-forward.

Build a City. Build a Future at the City of Surrey.

Employment Status

Union - CUPE Local 402 - Regular Full-Time

Scope

Looking for a great place to work where your contributions are valued, and you can help make a difference in a city of vibrant communities?

This is an incredible opportunity to work for a multiple national award-winning organization and contribute to the exciting evolution of the City of Surrey! Under the general direction of the IT Operations Manager, the Network Analyst 3 will be responsible for complex and innovative assignments requiring collaboration as they provide technical expertise in all aspects of the data network.

Responsibilities

• Network monitoring and management;
• Diagnosing and resolving network problems in a timely manner using various diagnostic tools;
• Participation in designing, planning, implementing, and documenting the network aspects of new I.T. initiatives;
• Providing consulting advice on technical solutions and / or changes to business methods and processes to various clients;
• Mentoring, coaching, and training other analysts;
• Reviewing the work of junior team members for accuracy and completeness;
• Leading small project teams and other related duties as assigned;
• Maintaining LAN / WAN / wireless / VoIP operations by working with network facility and vendors to ensure timely problem resolution;
• Maintaining and using network management applications to identify network faults to ensure data or other telecommunications access to customers;
• Other related duties as assigned. Qualifications
• Degree in a related field from a recognized institution plus four years related experience.
• An acceptable equivalent combination of education and experience may be considered.
• Experience with SIP and QOS in relation to VoIP implementations preferred.
• Experience with teleconference and collaboration technologies such as Microsoft Teams would be an asset.

The Network Analyst 3 will have superior knowledge and experience with most of the following :

• High availability data centre switching;
• Networking and connectivity to cloud service providers, IP routing using OSPG and BGP and Site-to-site (S2S) and client access VPNs using IPSec and SSL;
• Service provider connectivity using Fibre, Ethernet, MPLS, and VPLS;
• Network Access Control and network security;
• Firewall policies, content filtering, intrusion protection, and address translation;
• Voice and multimedia systems, media signaling, and border controllers;
• Network quality of service. Other Information

Hourly Rate : $55.86

Step 1 Step 2 - 6 Months Step 3 - 18 Months Step 4 - 30 Months Hourly Rate $55.86 $58.40 $60.82 $63.35

Conditions of Employment

This position requires completion of a Police Information Check.

Successful applicants must provide proof of qualifications.

Closing Date

This job will be posted until filled.

Our Values

Integrity - Service - Teamwork - Innovation - Community