JOB DESCRIPTION
Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.
When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.
It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
We’re looking for a Claims Representative I - CMS to join our growing team!
What you'll do here :
- Open new claims on the phone with clients and ensure immediate handling of the situation.
- Gather versions of events from the insured and / or witnesses by interviewing them about the events.
- Determine if the claim is covered or not by analyzing the coverage required to cover the claim.
- Analyze the information obtained, make decisions that will be used to establish liability and review the assessment of damages.
- Settle the claim in a fair and reasonable manner, validate damages and complete payments.
What you bring to the table :
- University degree or any combination of training and experience deemed relevant for the role
- Strong time management skills.
- Excellent written and verbal communication skills.
- No Canadian work experience required however must be eligible to work in Canada.
This posting expires 27 / Sept / at 11 : 59pm EST
This role is eligible for employee referral bonus. #myReferrals
LI-Hybrid
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
Claims Client Service Representative
As the Claims Client Service Representative you will play a critical role in delivering an exceptional claims experience for our clients. We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliv...
Field Claims Representative, Property
We’re looking for a Field Claims Representative to join our growing property team!. When necessary, actively participate in claims and work management when volume is high. Negotiate with clients, claimants, attorneys, and insurers to settle claims within your authority. Ensure effective cost managem...
Claims Representative II, Bodily Injury Commercial/Farm
As a Bodily Injury Claims Representative II, you will be responsible for the investigation, negotiation and resolution of complex claims. We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliv...
Customer Service Representative - Auto Claims
We’re looking for a Customer Service Representative - Auto Claims to join our growing team!. Respond to calls from insureds to open auto claims and provide updates on existing claims. ...
AVP, Claims Shared Services
Collaborating with internal and external partners, the AVP, Claims Shared Services leads teams to ensure that quality management programs effectively increase efficiencies to deliver exceptional claims management and client experience. Supporting operational excellence, the AVP, Claims Shared Servic...
Claims Representative- Casualty Multiline
Build relationships with vendors and communicate with claims departments and liaise with adjusters, experts, management, and other claims representatives on technical and administrative issues. As a Claims Representative for our Casualty team, you will be responsible for investigating and settling m...
Technical Sales Representative (940)
The Technical Sales Representative is crucial in driving sales and sustaining business growth by providing expert technical knowledge, advice, and support to both existing and potential customers, especially within Fortune 5000 companies. Achieve and exceed a monthly sales target of $30,000 through ...
Group Bilingual Customer Service Representative
Group Bilingual Customer Service Representative. Empire life is looking to hire a Group Bilingual Customer Service Representative to join our Group Operations team!. Responsible for meeting and or exceeding individual performance targets as they relate to the business units’ customer service targets...
Bilingual Customer Service Representative
Excellent customer service skills. Our longstanding client in the Mississauga area is looking fora Bilingual Call Centre Representatives to join their team. Establish cases for benefit administrators review of more complex participant questions or refer questions to appropriate team representative. ...
Sales Associate
Effectively assist the Manager and Assistant Manager to meet company objectives in terms of sales, hours and profitability, in accordance with company policies. ...