Description
The Sales Frontline and Capabilities is a key function within the Go-To-Market team. Our goal is to enable our Sales team to deliver Best in Class Execution for our customers through three key priorities.
1) Time : Optimize our selling time in front of our customers with a structured process and digital tools.
2) Focus : Provide clarity and focus on key drivers and levers for activation
3) Capabilities : Upskill our people to transform our business and drive organic growth
Manager, Sales Capabilities
A critically important role, the Manager reports into the Director Frontline + Sales Capabilities as the champion field sales capabilities.
The Manager will lead a transformational agenda aimed at ensuring we maintain our leadership as a world-class, customer-first team that drives organic growth for our company and our category.
This role is based out of our Toronto Office.
Key Responsibilities :
- Lead the Canada Sales learning and development program to enhance the knowledge, skills and behaviors of the entire sales organisation, championing digital integration and embedding basic selling skill techniques.
- Partner with People and Global Frontline teams to define the overall capability agenda for Field Sales and on content creation
- Facilitate and lead learning engagements with teams and functional groups.
- Create a training schedule for our District Sales Managers to enable an always on approach to learning and development.
- Spend time in market with field sales team to understand learning and development journey, capabiltities opportunities, and performance
- Manage vendor partner relationships to build Learning and Development modules
Qualifications :
- University Degree in Business or related field preferred
- Must be bilingual (French)
- A minimum 5 years in Field Sales, ideally with experience across multiple roles.
- Strong knowledge of traditional sales principles and practices
- Strong communication and presentation skills with keen business acumen
- Track record of successfully delivering results across organizational boundaries
- Proven ability to establish and leverage credibility and rapport with peers and senior executives across disciplines, levels and geographies
- Strong facilitation and program delivery skills
- Empathetic, patient and open-minded to needs and viewpoints of others in order to build and support team collaboration and a variety of growth & development styles / techniques
- Clear demonstration of understanding 'acting as an owner' and living it. Assertive, and feels confident to respectfully challenge existing processes or ways of working
- Some domestic travel required
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