Senior it technician / junior systems administrator
Fed IT, a recruitment firm specializing in recruitment for IT professions, we intervene
on two types of recruitment : temporary and permanent. We cover open positions in IT, development, business intelligence and infrastructure professions.
We are currently looking for a senior IT technician or a junior system Administrator for one of our clients located in the old port of Montreal.
Nous sommes présentement à la recherche d'un technicien informatique sénior ou d'un administrateur systèmes junior pour un de nos clients situé dans le vieux port de Montréal.
- Assist users on different sites and resolve their problems or service requests by providing excellent customer service;
- Diagnose emergencies if necessary;
- Manage request priorities;
- Document incidents and service requests;
- Collaborate in the development of IT projects for global operations;
- Maintain and update documentation;
- Carry out routine, safety and quality checks and maintain records thereof.
- If necessary, liaise with a third party and IT equipment suppliers;
- Assist in the preparation, maintenance and upgrade procedures of the IT equipment;
- Perform any other related tasks that may help in the completion of projects
- Have university training in computer science, network installation and administration or networking;
5 years of experience in a service desk position.
Ability to innovate.
Ability to recognize and resolve problems quickly and effectively
Knowledge of laptops, desktops, Windows 11
Punctually respond to emergencies outside normal working hours;
Strong interrelational skills, both verbal and written, in French and English
Knowledge and skills required :
- Windows 7 / 8 / 10 / 11;
- Office 365 and Exchange administration;
- Knowledge of the Office suite, Teams, OneDrive;
- Knowledge of mobile and IP telephony;
- Active Directory, GPO, GPP;
- VMWare, VEEAM;
Windows Server 2012. 2012R2, 2016, 2019 considered an asset.
Network knowledge : LAN, WAN, VPN, DHCP, DNS, VLAN is an asset.
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