Responsable Régional - Quebec

Responsibilities

• Responsible for achieving all key business objectives including sales, performance reviews, client experience, operational compliance
• Proactively creates strategies for underperforming locations / representatives and recognizes successes
• Ensures that all sales representatives have completed necessary training and coaching requirements
• Ensures that all positions are staffed appropriately according to the established guidelines
• Manage and coach all sales representatives to ensure that career development and succession planning is in place
• Ensures all hiring is completed in proactive manner using guidelines
• Responsible for retention and management of representatives at acceptable turnover rates
• Successfully manages the completion of day to day area operational activities including field visit reports, communications to the team, payroll processes, performance management and HR related activities
• Provides support to the Program Director and other support team members for the program
• Participates in special projects as needed
• Generating reports that highlight the strengths and weaknesses of each field representative.
• Maintain all field rules and regulations and ensure field representatives adhere to the guidelines.
• Maintain a weekly schedule that best suits the needs of the business.
• Effective time management skills

Qualifications :

• Bilingual French and English is mandatory
• Diploma or Degree in Business, Marketing or equivalent an asset
• Strong management, coaching, and leadership skills, developed in a retail organization;
• 3+ years of supervisory or management experience, preferrably in retail
• Experience within the wireless, electronics, appliance in retail sector is a huge asset
• Ability to proactively support recruiting and hiring as needed
• Strong communication, presentation and facilitation skills in order to effectively train and motivate team members
• Detail-oriented and results-focused with proven ability to manage multiple priorities with a demonstrated sense of urgency
• Strong understanding of the retail environment, including managing and building relationships with key partners, and merchandising capabilities
• Proven ability to drive sales, results and client service through a team
• Flexible to work evenings and weekends if required based on business needs
• French Language an asset

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Match Retail provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

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