Commercial Account Manager

Position : Commercial Account Manager

Reporting To : Commercial Sales Manager

Location : Ottawa, ON

CE is a subsidiary of the largest independent HVAC / R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories.

CE has 36 locations across Canada. We are currently accepting internal and external applications for a Commercial Account Manager.

The Opportunity

• Achieving agreed upon sales goals and increasing share of market for our Aftermarket Parts product lines and Carrier, Bryant and Payne Residential and Commercial Equipment
• Seeking new customers and dealers to complement and grow territory coverage
• Building strong client relationships and providing dedicated customer service
• Actively expanding new channels of business and supporting retail initiatives
• Introducing new and potential customers / dealers to WWG / Totaline and Carrier Enterprise
• Providing quotes to customers and feedback market feedback to the organization
• Keeping customers aware of product availability and the status of their orders
• Providing product information to customers
• Assisting the credit department in the collection of outstanding debts and the resolution of disputes with customers
• Backup support to the Counter team as required
• Provide weekly sales reports
• Participate in the afterhours call out service provided to our customers
• Arrange and support customer training with vendor support

What You Offer

• Minimum three to five years of HVAC / R sales experience
• Post-secondary education in HVAC
• Organized, independent and persistent individual who has a strong desire to sell and succeed
• Superior communication and interpersonal skills
• Customer service oriented
• Computer literate
• Refrigeration skills and knowledge
• Proven negotiation, sales and leadership abilities

Why work for CE Canada?

• Our culture and mindset are focused on leading sustainable, ambitious, strategic growth through engagement, empowerment and accountability
• We are a team built on trust and integrity
• We believe our people are what delivers a high level of customer experience
• We offer competitive salary, incentive and benefits
• We invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodology
• We win and celebrate together
• Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments.

If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act ( AODA ) to ensure you have access to a fair and equitable process.

Any information received relating to accommodation will be addressed and treated with confidentiality.