Job Description
Job Description
We are seeking a skilled and dedicated Plumbing / HVAC Service Technician to join our team. In this role, you will troubleshoot, diagnose, and resolve plumbing, HVAC, and gas-related issues for both residential and commercial clients.
The ideal candidate will possess a strong technical skill set, excellent customer service abilities, and a commitment to safety and quality.
Key Responsibilities :
- Troubleshooting & Diagnostics : Identify and resolve plumbing, HVAC, and gas issues effectively and efficiently.
- Service & Repair : Perform maintenance, repairs, and replacements on HVAC systems, plumbing fixtures, and gas systems.
- Customer Interaction : Communicate clearly with customers to assess needs, explain services, and ensure customer satisfaction.
Provide honest, accurate estimates for work.
- Installation : Install new HVAC systems, plumbing systems, water heaters, and related components when necessary.
- Safety Compliance : Ensure all work complies with local building codes, safety regulations, and company standards.
- Documentation : Maintain accurate service records, including invoices, work orders, and diagnostic reports.
- Service Vehicle : Based on experience, a company service vehicle may be provided for job-related travel.
- Emergency Service : Respond to after-hours calls and emergency service requests as needed.
Requirements :
- Experience : Previous experience as a Plumbing or HVAC Service Technician, or a combination of both, is required. Gas technician certification is a plus.
- Licenses / Certifications : Valid plumbing, HVAC, or gas certifications / licenses as required by local / state regulations.
- Technical Skills : Strong knowledge of HVAC systems, plumbing systems, and gas lines. Ability to troubleshoot, diagnose, and repair a wide range of issues.
- Customer Service Skills : Excellent communication and interpersonal skills, with a customer-first attitude.
- Physical Requirements : Ability to lift and carry heavy equipment, work in confined spaces, and perform physically demanding tasks.
- Problem-Solving : Strong analytical and problem-solving skills with attention to detail.
- Driver’s License : Valid driver’s license with a clean driving record (if company vehicle is provided).
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