Executive assistant

Area of Interest : Administrative support and coordination

A career as an executive assistant within the Customer Experience Center (CEC) team is about playing a pivotal role within the team.

You will work closely with the first vice president to ensure smooth and effective management of daily activities. Your versatility, excellent organizational skills, and passion for teamwork will be invaluable assets in optimizing time and achieving the team's objectives.

Your role :

Proactively coordinate schedules and emails.

Serve as the primary point of contact for internal and external executives and partners, working closely with the first vice president to provide necessary information and support.

Coordinate internal and external meetings, ensuring rigorous administrative follow-up and coordinating associated logistics.

Manage administrative tasks related to team HR records and IT requests.

Track invoices and expense reports.

Draft, review, or improve letters, emails, or other documents for internal and external communication.

Provide administrative support to CEC teams and work closely with the team of assistants to improve team administrative functioning.

Regularly collaborate with different sectors of the bank to ensure effective coordination and consistent implementation of activities.

Your team :

CEC is a dynamic team that stands out for its level of collaboration in an environment that allows you to surpass yourself.

You have the opportunity to learn and grow within a team that values customer satisfaction, performance and innovation.

We aim to offer you maximum flexibility in your work to promote your quality of life. This includes hybrid in-office and remote work, flexible working time to balance work and personal life, and flexible time off at times that matter.

We favour a variety of forms of continuous learning to enrich your development, including learning in action, training content made available to you, and working in collaboration with colleagues of diverse expertise and profiles.

Prerequisite :

• Hold a completed three-year college diploma related to the field and have 3 to 5 years of relevant experience.
• Experience as an assistant to senior executives is an asset.
• Excellent proficiency in Microsoft Office suite and collaboration tools.
• Strong adaptability and proactivity.
• Professionalism, rigor, autonomy, and confidentiality.
• Excellent interpersonal skills and a strong ability to work in a team.

Languages :

• Language : French
• Language : English

Reason to require this language : you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

Communication Diversity & Inclusion Empathy Initiative Learning Agility Resiliency Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas.

Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first :

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us.

We welcome all candidates! What can you bring to our team?

Come live your ambitions with us!